H
hillbillie
Had a chat with someone from Napit today regarding withholding notification and certification if a customer doesn't pay.
Napit's policy is that a contract should be given to the customer and it is fine to include on the contract a note saying that notification and installation/test certificates will be issued on payment.
However, Napit still want us to notify the work within 21 days of completion. If the customer hasn't paid I was advised to notify the work but have the certificate sent to my address and then, pass it and the EIC etc onto the customer only if I receive payment.
I don't know what Elecsa or NICEIC want their sparks to do but it does seem we do have a legal way of withholding something from difficult customers.
Napit's policy is that a contract should be given to the customer and it is fine to include on the contract a note saying that notification and installation/test certificates will be issued on payment.
However, Napit still want us to notify the work within 21 days of completion. If the customer hasn't paid I was advised to notify the work but have the certificate sent to my address and then, pass it and the EIC etc onto the customer only if I receive payment.
I don't know what Elecsa or NICEIC want their sparks to do but it does seem we do have a legal way of withholding something from difficult customers.