Proteus issues

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swl83

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After having loads of issues with 8 proteus boards supplied into a warehouse installation and having arguments with them about how cheap and nasty they are, main incoming switch not working when brand new out of the box, one was black inside, looked there had been an explosion inside it!!!!! I have been invited to there place to have a look around and as the rep says look at how well made there stuff is!!!!

I have a few questions i want answers too, is there anything else anyone on here wants to know answers too???
 
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Should have posted some pics as for Proteus only had to use it once as I had to buy an RCBO for an existing job . Another other reason is CEF I have no idea how they still are in business because everytime I call them its think of a number time on cost the minute I say I don't have an account .

A lot of this is to do with the guy putting the stuff in ie bad connections in the CU so in that situation it can happen to any make
 
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swl83 said:
After having loads of issues with 8 proteus boards supplied into a warehouse installation and having arguments with them about how cheap and nasty they are, main incoming switch not working when brand new out of the box, one was black inside, looked there had been an explosion inside it!!!!! I have been invited to there place to have a look around and as the rep says look at how well made there stuff is!!!!

I have a few questions i want answers too, is there anything else anyone on here wants to know answers too???
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yep....
why do people still persist in buying this tat...
 
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and why is it that, you go out on an emergency call-out, find it;s a duff MCB or RCD, you need to fit a different make temporarily, maybe, just so the client has power and the bloody thing won't fit because the terminal holes won't line up with the busbar. why can't these idiots standardise?
 
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Yep totally agree stripped out a proteus RCD shower CU and was going to bin it then realised that the letting agent I do work for used a guy who put proteus in so it stays in the garage
 
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telectrix said:
and why is it that, you go out on an emergency call-out, find it;s a duff MCB or RCD, you need to fit a different make temporarily, maybe, just so the client has power and the bloody thing won't fit because the terminal holes won't line up with the busbar. why can't these idiots standardise?
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caus if they did Tel then it would be a festival of different breakers just coming onto the market claiming to `fit all`...and the manufacturers would lose reddys...
a bit like the thing they have with maintaining the 16KA rating...if only one manufacturers MCBs are used....all a con...
 
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oldtimer said:
Yep totally agree stripped out a proteus RCD shower CU and was going to bin it then realised that the letting agent I do work for used a guy who put proteus in so it stays in the garage
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well then the guy fitting these wants `re-educating`...and the letting agent wants a tanned arse for being such a cheapskate...
 
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Difficult to know what to install these days they all have problems , square D to expensive and crap curly leads , MK poor quality , Wylex again poor quality and customer service diabolical , think ill make my own up , 99.999 % of boards are made in china even the british ones
 
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Wouldn't waste my time looking around - proteus really is cheap & nasty stuff - has one of their CUs at home when I moved in - didn't stay installed there for long. Changed first chance I got.
 
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nickblake said:
Difficult to know what to install these days they all have problems , square D to expensive and crap curly leads , MK poor quality , Wylex again poor quality and customer service diabolical , think ill make my own up , 99.999 % of boards are made in china even the british ones
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I have just had issues with 8 , 4 way 3ph ABB boards fitted with 250 amp main switches that had only been in service less than a week . Some of the burnt out boards are back with ABB being inspected at the moment !?
 
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I must admit when I open up a CU I tend to go around the connections and find a few that are slack why because the majority of my work is fault finding repairs. So for me this is down to the person putting the gear in
 
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oldtimer said:
I must admit when I open up a CU I tend to go around the connections and find a few that are slack why because the majority of my work is fault finding repairs. So for me this is down to the person putting the gear in
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Same as , but after the first one burnt out we went around and checked all connections again ! This was after already double checking them before commissioning them in the first place . ( With a torques driver )
 
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JD6400 said:
Same as , but after the first one burnt out we went around and checked all connections again ! This was after already double checking them before commissioning them in the first place . ( With a torques driver )
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For me I think this is the bulk of CU probl would be 90% bad or poor connections and 10% faulty equipment ie mcb . I had a job on Friday with a faulty Hager mcb I replaced it then went around the the rest of the connection
 
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I have only ever had one other faulty mcb burn out , and that was on a shockingly ****e "Basics" board that one of the wholesalers gave to me to try out . Luckily I had passed it on free of charge to the customer , but even then it still looked bad so we ended up swapping the board free of charge again for a Hagar one !
 
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oldtimer said:
I must admit when I open up a CU I tend to go around the connections and find a few that are slack why because the majority of my work is fault finding repairs. So for me this is down to the person putting the gear in
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and time & again i`v said in here to `rattle/manipulate` stranded cables whilst tightening in order to bed the strands down nicely...

and a torque driver alone wont cut it i`m afraid....
its about technique...
 
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I agree Glen , and to be honest find the torque driver a bit of an insult in some respects ! But after being terminated by one of our site foremen and then double checked by the same chap before commissioning , I then sent another man to check again after the first incident then a different man after the next incident and then I went in after the third incident and ****'ed off the torque driver and pinched them up to what I thought acceptable ! And so far , touch wood !!! So considering four different blokes have now either made off originally or checked the terminations 5 times now ( one of them being an ex HV installer ! ), I am minded to think it is not operator error on this one . But I have a feeling the report that comes back will suggest so anyway !
 
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JD6400 said:
I agree Glen , and to be honest find the torque driver a bit of an insult in some respects ! But after being terminated by one of our site foremen and then double checked by the same chap before commissioning , I then sent another man to check again after the first incident then a different man after the next incident and then I went in after the third incident and ****'ed off the torque driver and pinched them up to what I thought acceptable ! And so far , touch wood !!! So considering four different blokes have now either made off originally or checked the terminations 5 times now ( one of them being an ex HV installer ! ), I am minded to think it is not operator error on this one . But I have a feeling the report that comes back will suggest so anyway !
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torque drivers are a stupid fad...
all this will blow over....
in the meantime you can carry on `feeling` when its there...
tried n trusted....
 
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listen...

talking about potentials...and potential differences:

just the other week i was up some ladders poking through a suspended ceiling...
and everytime i inadvertently came into contact with the suspended ceiling i could feel a bit of a tingle on my arm...

so down i comes....back up with the DMM ....
theres 238 volts sat on that frame..
the reason i didn`t get a belt...:

caus i wear composite boots...and wasn`t in direct contact with the conny that was running along the wall...
i should know...as i used that conny as the CPC for the new fitting i installed....
 
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I thought Proteus was good gear!??!

Doing some testing recently and was pleasantly surprised how good the Square D boards were, even down to lids going back on easily. Somewhere I'd got the impression they were utter cheap crap.
 
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chronyx said:
I thought Proteus was good gear!??!

Doing some testing recently and was pleasantly surprised how good the Square D boards were, even down to lids going back on easily. Somewhere I'd got the impression they were utter cheap crap.
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nowt wrong with shneider stuff...
 
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don't have any issues with Proteus consumer units found them to be nice to work on removable plates swaps easy from existing rewrable fuse boxes, would not touch MK terrible Chinese components
 
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cornishboy said:
don't have any issues with Proteus consumer units found them to be nice to work on removable plates swaps easy from existing rewrable fuse boxes, would not touch MK terrible Chinese components
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give up...their a bloody awful board...

and i know MK are bad....but i cant believe you are attemptin to defend `terrible chinese components proteus`...
 
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swl83

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