Queries regarding Inspection Report I've just had completed

[The Ghost]

By the by, I notice estate agents and Landlords are tending to get an EICR then any remedial work done by another electrician. This stops anyone being over zealous in their fault finding.

 

[Butch]

Ok these situations are akward for electricians, if the electrical work has been carried out to a poor standard we often face upset from the customer and risk of not being paid. I'll be honest sometimes its just easier to not except these jobs.

So I'm not trying to be disrespectful, and I have not seen the work, however the best advice I can give is for you to either contact the original electrician and come to an agreement or seek the advice of a new electrician, be honest about the work you have carried out before they visit and be prepared to except that some of the things you may have done may need to be corrected to get a satisfactory report.

Your much more likley to get an Electrician work with you if deal with this potentially akward situation first.

Totally agree and good advice...when I rang several electricians for quotes I did specifically state that I had an extension to the house, and that the electrics consisted of the original house wiring and the new that I had done myself, I was told by one that they couldn't certify it as they hadn't carried out the work themselves (which I completely understood and perfectly logical) and they said that they could carry out an inspection report instead which building regs said was perfectly acceptable.

 

[Butch]

When the incorrectly terminated earths etc. are mentioned, it means there are numbers on the earth bar and the neutral bar. Each circuit is numerically assigned to the numbers on the bars and the postion of the circuit breaker. So 1st MCB Live, then N. and E. to 1 on the corresponding bars. The only time I really have a problem with that is in commercial installations. They usually have single cables coming in and it can be interesting finding out which single belongs to its corresponding single. In your case you have no doubt twin and earth cable so it is easy to see which belongs to which. So in not so many words, it is lazy of him not to do the dead tests for that reason. Limitations have to be agreed with the person ordering the work, prior, to beginning the inspection. It seems you agreed to this according to his report?

Hi Vortigern, thanks for your advice, no, nothing was agreed before hand other than for him to "carry out an Inspection report on the electrics in my house" which he quoted as a standard charge for a medium sized house. So my assumption was that I was paying for the work involved in carrying out an Inspection Report, nothing else was mentioned, no caveats or anything. I finished work early so I was there if he needed to see anything, I had pics of the wiring etc before I plasterboarded over them, I could lift floor boards etc for him if he wanted me too, I also thought I needed to be there so he could show me where (if any) the issues/concerns he had but nope, he said he didn't need me to be there which I thought was a bit odd especially in light of there being issues and me having to email him to ask where and what happens next and he hasn't been very forthcoming with any information.

 

[Butch]

Guys, you have been fantastic in your responses and really appreciate the time and effort you have taken to respond, so to summarize, I'm guessing that....

1) He should have carried out the DEAD testing and therefore I am being fair in holding back a small amount of the total invoice? (although I'm not sure how much as I don't know how long it takes to carry out DEAD testing)?

2) I should expect to pay for a full EICR again if I carry out the remedial works whether the original electrician carries out the report or a different electrician?

 

[Pete999]

Guys, you have been fantastic in your responses and really appreciate the time and effort you have taken to respond, so to summarize, I'm guessing that....

1) He should have carried out the DEAD testing and therefore I am being fair in holding back a small amount of the total invoice? (although I'm not sure how much as I don't know how long it takes to carry out DEAD testing)?

2) I should expect to pay for a full EICR again if I carry out the remedial works whether the original electrician carries out the report or a different electrician?

Was this Electrician a registered Electrician ( was he a member of any of the Competent Persons Schemes CPS, NICEIC, NAPIT etc)? if he was, and if you aren't satisfied with the service he provided, you could always try contacting the CPS he belongs to, there will be some that say this is a waste of time, but if you don't try you'll never know, and in my opinion, regardless of the state of the installation in your house, he could have completed the EICR, with caveats on the stuff he said he couldn't do, and issued a certificate to that effect.
Advice if it was me, I would get another Electrician in to give you a quotation for a new EICR with remedial work included, anything that is of major concern ought to be noted and reported to you, to give you the chance to agree a price, for the work extra to the EICR, sorry for the long winded reply, good luck, this is my take on your problems, others will differ I' sure.

 

[Butch]

Hi Pete999, again thanks for the info, yes he is a member of the NICEIC, I've contacted the Citizens Advice Bureau (still waiting for response after 5 days ..lol) but not the governing body he belongs to, so that's a good idea, however I'm approaching his deadline of 7 days to pay the invoice, then I'm hit with a 10% penalty charge according to what the invoice states, although I'm not sure if this is even legally binding, however, I do want to pay him for the work he has done, nothing more, nothing less.

 

[Pete999]

Hi Pete999, again thanks for the info, yes he is a member of the NICEIC, I've contacted the Citizens Advice Bureau (still waiting for response after 5 days ..lol) but not the governing body he belongs to, so that's a good idea, however I'm approaching his deadline of 7 days to pay the invoice, then I'm hit with a 10% penalty charge according to what the invoice states, although I'm not sure if this is even legally binding, however, I do want to pay him for the work he has done, nothing more, nothing less.

A difficult one Butch, I don't know the legalities, but if you continue to talk to the CAB and the NICEIC, then copy the Electrician in question as well, this may result in a reaction from the Electrician in question, but it may/should act as a resolution should you, or more importantly the Electrician, should he invoke the payment within 7 day clause on the invoice. I'm sure any attempt to invoke this clause by the Electrician will be looked on favorably, by any resulting court case, be open in all your correspondence to all parties, again good luck, the convening authorities don't like little people, you in this instance (no offence) getting shafted, hope it all goes well.

 

[Butch]

This is my take on the points raised.... Firstly, did you agree the limitations with him before hand?

Items....

1. C3 is fine, won't result in unsatisfactory
2. C3 is fine, won't result in unsatisfactory, however if that's the only reason he didn't do dead testing... he's a muppet
3, 4, 5 - I think one C3 would have been enough for the lack of labelling. Fairly common problem on older installs
6 - Guessing this is CPC sleeving... again, fairly common on older installs not to find any
7, 9, 10, 11 - Personally, I don't think these need to be listed as for existing installations this should usually be a limitation on the entire report. What I find quite interesting though is 16. He's obviously looked at enough to establish that in his opinion there is an excess of junction boxes (which are usually tucked away in the fabric of the build). However... this isn't strictly against the regulations. Being unable to access them for inspection purposes is (if they are screw type) but providing they are well terminated, an excess is not a breach of the regulations, it's just not good practice
12 - If I come across situations like that, I simply re-terminate and comment on a continuation page. It takes hardly any time.
13 - Did he say where?
14 - Loose accessories, justifies a comment
15 - Valid point
17 - I can't read

It's interesting he makes the point about knockout boxes and exposed live parts but doesn't list the junction box in the loft with no cover on it, just a comment.

At the very minimum, he could have conducted a global IR test on the whole installation. Would have been better than nothing, or could have pulled the fuses and just carried out a 250v L-E test for each circuit and then possibly a global N-E test and possibly even a by circuit L-N test (with all other neutrals connected). There are ways and means of getting some results if you're intent on doing the best job you can. I would caveat those results on a continuation page.

Please note.. these are my opinions only based solely on the content of the report.

Thank you very very much for taking time for a very informative response.

I've spoken to the electrician in question and tried to clarify what we needed to do to get a 'satisfactory'. I asked him if it would be cheaper for him to carry out the remedial works (c1 and c2) and therefore (if I'm understanding correctly, no requirement to perform another full EICR or if I carried out the remedial work and he then perform a full EICR again.

His response is never clear, he first advised that he wouldn't be able to do the work until after Xmas, he then started going on about downlights in the loft, I then said I'm talking about the C1 and C2 work not the C3's as I thought they were just recommendations and have no effect on whether a report gains a satisfactory or unsatisfactory. He responded that as far as he was aware all issues on the report had to be remedied but he advised me to check with building regs (uh?!).

I then stated that I was still struggling to understand why I needed to pay the full amount when originally he advised that the work would take aprox 3 hrs and he was only actually here for two because he couldn't carry out the dead testing due to the state of the CU and that he still had to go home and do the report and because it was so bad it took him longer than usual, he said it wouldn't be very nice if he rang me up and said the report is taking him longer than usual because of the state of things which he had to keep checking with NICEIC. When I said he could have still performed the dead testing another way he asked me how he could have done that!

In addition, I asked him why the certificate had "This is not a valid certificate/report" pre-printed all over it and apparently he said he sent me the wrong one...boy am I confused!!

I don't know whether I am dealing with somebody who is just trying to make my life as difficult as possible because I decided to do the electrics myself or whether he just isn't very good, even though out of 60 reviews he has 9.9/10, that's why I hired him.

 

[Pete999]

Thank you very very much for taking time for a very informative response.

I've spoken to the electrician in question and tried to clarify what we needed to do to get a 'satisfactory'. I asked him if it would be cheaper for him to carry out the remedial works (c1 and c2) and therefore (if I'm understanding correctly, no requirement to perform another full EICR or if I carried out the remedial work and he then perform a full EICR again.

His response is never clear, he first advised that he wouldn't be able to do the work until after Xmas, he then started going on about downlights in the loft, I then said I'm talking about the C1 and C2 work not the C3's as I thought they were just recommendations and have no effect on whether a report gains a satisfactory or unsatisfactory. He responded that as far as he was aware all issues on the report had to be remedied but he advised me to check with building regs (uh?!).

I then stated that I was still struggling to understand why I needed to pay the full amount when originally he advised that the work would take aprox 3 hrs and he was only actually here for two because he couldn't carry out the dead testing due to the state of the CU and that he still had to go home and do the report and because it was so bad it took him longer than usual, he said it wouldn't be very nice if he rang me up and said the report is taking him longer than usual because of the state of things which he had to keep checking with NICEIC. When I said he could have still performed the dead testing another way he asked me how he could have done that!

In addition, I asked him why the certificate had "This is not a valid certificate/report" pre-printed all over it and apparently he said he sent me the wrong one...boy am I confused!!

I don't know whether I am dealing with somebody who is just trying to make my life as difficult as possible because I decided to do the electrics myself or whether he just isn't very good, even though out of 60 reviews he has 9.9/10, that's why I hired him.

Butch, having not seen your installation, from your post it would seem as though this particular chap is not being very helpful.
It also seem as though he is as you say decided to punish you for sying you will do the work yourself.
I think you need to bite the bullet, rethink your strategy, maybe contact the NICEIC and ask them to recommend an Electrician, who could undertake the report you require, this way you would in my opinion, have some sort or recourse if the work goes knockers up.

 

[Rpa07]

59 members of the family and himself - his nan probably marked him down a point!
No one has asked the price of the invoice. Sounds like If it isn’t an obtuse amount, then to get him out of your hair, pay it then get another spark to quote the remedials and discuss the dead tests and a resulting satisfactory certificate.

 

[telectrix]

i'd be interested to see what he had charged for the report. that could shed ( don't mention shed supplkies on TT) some light on how intensive the report was.

 

[SparkyChick]

Thank you very very much for taking time for a very informative response.

I've spoken to the electrician in question and tried to clarify what we needed to do to get a 'satisfactory'. I asked him if it would be cheaper for him to carry out the remedial works (c1 and c2) and therefore (if I'm understanding correctly, no requirement to perform another full EICR or if I carried out the remedial work and he then perform a full EICR again.

There is no requirement to carry out another EICR. Remedial works carried out by a person who is competent to issue the required certificates for works (minor works, electrical installation as appropriate) and/or a report outlining why no changes were required or what was done (some works may not require a minor works certificate - fixing accessories for example) are sufficient to address an unsatisfactory report.

His response is never clear, he first advised that he wouldn't be able to do the work until after Xmas, he then started going on about downlights in the loft, I then said I'm talking about the C1 and C2 work not the C3's as I thought they were just recommendations and have no effect on whether a report gains a satisfactory or unsatisfactory. He responded that as far as he was aware all issues on the report had to be remedied but he advised me to check with building regs (uh?!).

Building regs have nothing to do with BS 7671 (the wiring regulations - which govern how an electrical installation condition report [EICR] is carried out). Basically he is full of it. Only items classed as C1 (danger present), C2 (possible danger - something else has to happen for it to be dangerous) and FI (further investigation) items warrant an unsatisfactory result and as such are the only items that must be addressed.

I don't know whether I am dealing with somebody who is just trying to make my life as difficult as possible because I decided to do the electrics myself or whether he just isn't very good, even though out of 60 reviews he has 9.9/10, that's why I hired him.

As has been said, depending on the site, the reviews may mean absolutely nothing.

 

[Butch]

Pete/Rpa07 - agreed, I'm going to pay him the full amount just for closure. It's very frustrating dealing with him because his responses never seem to make sense...probably won't be a lot of money to you guys, the invoice is for £192 (incl vat) for inspection report, as I say, it's not so much the money, it's the fact he's still charging the full amount when he only carried out 2/3rds of the work.

 

[Butch]

i'd be interested to see what he had charged for the report. that could shed ( don't mention shed supplkies on TT) some light on how intensive the report was.

Hi Telectrix...the original quote for an Inspection Report was £160 + vat, this was about £20 cheaper than other quotes I had to carry out an Inspection report on a medium sized house.

 

[SparkyChick]

If you said he was there for 2-3 hours, that's an outrageous amount of money. I'm doing one this week, I plan on being there around 5-6 hours and I'll be charging less than what you're being charged.

 

[Butch]

If you said he was there for 2-3 hours, that's an outrageous amount of money. I'm doing one this week, I plan on being there around 5-6 hours and I'll be charging less than what you're being charged.

LOL...well I've been well and truly ripped off, he originally advised the work would take aprox 3hrs to complete the Inspection report, as it transpired, he shot off an hour early as he couldn't complete the DEAD testing due to the order of the conductors in the CU, he arrived at 12:40 and was gone by 14:40...£192 for two hours work, not a bad hourly rate if you can get it. I think my GP is on less than that!!

 

[buzzlightyear]

No not selling or anything like that, I had an extension several years ago and it needs to be signed off (building Regs). Part of the sign off is getting the electrics signed off (which I did myself).

LOL...well I've been well and truly ripped off, he originally advised the work would take aprox 3hrs to complete the Inspection report, as it transpired, he shot off an hour early as he couldn't complete the DEAD testing due to the order of the conductors in the CU, he arrived at 12:40 and was gone by 14:40...£192 for two hours work, not a bad hourly rate if you can get it. I think my GP is on less than that

Pete/Rpa07 - agreed, I'm going to pay him the full amount just for closure. It's very frustrating dealing with him because his responses never seem to make sense...probably won't be a lot of money to you guys, the invoice is for £192 (incl vat) for inspection report, as I say, it's not so much the money, it's the fact he's still charging the full amount when he only carried out 2/3rds of the work.

my my, and you complain that .god give me strength .have butchers. maybe you over stepped your mark .

 

[Strima]

So he couldn't do dead testing as the conductors were in the wrong order in the board?

 

[Butch]

my my, and you complain that .god give me strength .have butchers. maybe you over stepped your mark .

Ah I see, the customer should pay up because it isn't a great deal of money even though the guy hasn't actually completed the work...yeah, I've got bags of money to give away, feel free to come and rip me off!

So if a mechanic carried out a full service on your car, quoted you £192, but couldn't change the spark plugs because he couldn't get them off you would still pay the full amount would you?

If you read the forum, as I said before, it's not the amount of money it's the principle, I wouldn't charge somebody 3hrs work when I only did 2hrs.

 

[Butch]

So he couldn't do dead testing as the conductors were in the wrong order in the board?

Hi Strima - yes, correct, summary report states "live test only due to the poor state of connections in the consumer unit and incorrect terminations of neutral and earth conductors into their corresponding bars. No dead tests were carried out"...I have no idea what he means by poor state, he has not explained and there is nothing on the 'observations and recommendations for action' report regarding the 'poor state'.