UK RAK Resort LED Mirror with Demister Pad and Shaver Socket

[Chaz8701]

Hello,

I have just bought a flat and in it is the above named mirror in the bathroom.

Only problem is that the light isn’t working! When we looked around the lights worked, I know that the electric was turned off throughout the flat until the day we moved in.

I have one in each of the bathrooms and they are both not working.

I can’t seem to find any information online so thought I’d come on here to see if anyone could help.

The only out from the mirror is a shaver socket.

Any help would be greatly appreciated.

Thanks in advance.

 

[jackhammerJIM]

How do you turn the light for the mirror on ? Is it via a sensor underneath ?

 

[LewisM]

Normally they have a sensor underneath which turns the light on, run your hand underneath and listen for a click if you hear that then sensor is good, the fault must be with the driver (assuming power is going to the mirror)

 

[Chaz8701]

How do you turn the light for the mirror on ? Is it via a sensor underneath ?

No it’s a button on the front of the mirror...

 

[jackhammerJIM]

Maybe there is a common isolator for both mirrors ? Failing that i think you are going to have to get a professional to test for power .

 

[Chaz8701]

Maybe there is a common isolator for both mirrors ? Failing that i think you are going to have to get a professional to test for power .

Thanks. Can’t seem to find an isolator anywhere so looks like it’ll have to be a professional if we want them to work! Cheers for your help.

 

[jackhammerJIM]

Thanks. Can’t seem to find an isolator anywhere so looks like it’ll have to be a professional if we want them to work! Cheers for your help.

Anything turned off in the fuseboard ?

 

[Chaz8701]

Anything turned off in the fuseboard ?

Nope, tried turning them on and off too just to check. Just weird it’s both of them!

 

[jackhammerJIM]

Nope, tried turning them on and off too just to check. Just weird it’s both of them!

Have you received an electrical test certificate with the property ? From the picture it looks recently installed .

 

[Chaz8701]

Have you received an electrical test certificate with the property ? From the picture it looks recently installed .

Yes I do have one. What should I be looking for? (Definitely no pro!)

 

[westward10]

So are the shaver outlet sockets working.

 

[jackhammerJIM]

A few scenarios

There is possibly an isolator switch turned off which could be found by ringing the installer (details on test certificate)

Maybe the property sale required testing after you viewed the lights working . A 500 volt IR test could have damaged the internal components .

Both mirrors have failed which is the most unlikely of the 3 but does happen .

 

[westward10]

Something is isolated or they are just not connected.

 

[Taylortwocities]

So are the shaver outlet sockets working.

Are they working??

 

[DPG]

You say when you first looked around the place that the lights worked - do you mean the lights on these two cabinets worked, or just the normal room lights?

 

[Chaz8701]

You say when you first looked around the place that the lights worked - do you mean the lights on these two cabinets worked, or just the normal room lights?

The lights on the cabinets worked when we looked around. It was probably around August
[automerge]1574775147[/automerge]

A few scenarios

There is possibly an isolator switch turned off which could be found by ringing the installer (details on test certificate)

Maybe the property sale required testing after you viewed the lights working . A 500 volt IR test could have damaged the internal components .

Both mirrors have failed which is the most unlikely of the 3 but does happen .

Thanks for this. My personal non electrical opinion is that there has been damage so likely is number two. I will have a hunt around and see if anyone has the installer info as on looking I can’t seem to find.

 

[DPG]

Do the shaver sockets work though?

 

[Chaz8701]

Do the shaver sockets work though?

I haven’t been able to check yet I will definitely do this later and let you know!

 

[shaun1]

An isolator will most likely be outside the bathroom, could be above the door, or low down next to a socket in the hallway or something. Or could even be in a cupboard somewhere. It will most likely look like this if there is one:

https://www.NoLinkingToThis/p/schne...3a-switched-fused-connection-unit-white/7651j

It's worth having a good hunt round.

 

[Chaz8701]

Thanks. However I have literally searched EVERYWHERE. Also, I have just now been able to test it and the socket doesn’t work either.