TV Sky on the blink?

[littlespark]

Last week, my sky Q box shut down, and through speaking to someone on the phone, I did a software update, and deleted a load of recorded programs…. Down to less than 30% disk used now.

Happened again last night, during Eurovision!
3 times in an hour. Had to unplug power, plug back in, wait for it to “warm up”… watched a bit more… and it happens again.


Seemingly, I wasn’t the only one. Thousands of other boxes across the countryreported to have shut down.


Now, the only reason we have sky was no aerial socket near where we wanted the tv, and sky gave us access to Disney, Netflix etc.

Now we have a smart tv, it has all that built in… we don’t really need the sky box.


What is bt tv like? Or any other providers?

 

[Mike Johnson]

Had a problem with Sky over the last few weeks and tried everything even put a new area 2 dish up and a dual high definition LNB, well to cut a very long story short, changed the HDMI imput on the Smart TV from HDMI 1 too HDMI 2 and now all is well, could have saved myself a trip to the roof.

 

[littlespark]

I was going to kick up a bit, as it had happened earlier in the week too, but the reports that it was more widespread than just me, i let it go.

I did phone up to get out package renewed on a new price... still not too happy with it, but its better than it was.... Mentioned our remote control was falling apart, so theyre sending a new one.... and today recieved a complimentery movie to buy as an apology for the Thursday outage.


The girls want to see Wicked.

 

[Mike Johnson]

I said Sky on my previous post, but I meant only the SKYmix programe that I receive through Freesat, been on FreeSat and Humax freesat for years, just think how much money I have saved on subscriptions, I wont pay for TV.

 

[littlespark]

Turns out the complimentary movie isn’t any from their catalogue…. So can’t get Wicked.
There is a very limited choice of films, and absolutely none are worth taking, or I’ve seen them elsewhere.

Don’t think I’ll bother

 

[Moley]

You're expecting a bit much hoping Sky would give away something worth watching.

 

[Mike Johnson]

@littlespark did you get this resolved?

 

[littlespark]

Not really.

I took out a new contract lower than what I’m on just now, still getting movie package and Netflix thrown in.

Their “compensation” for the Thursday night outage was a free download of a movie…. But came from a specific list… it wasn’t ANY movie.

 

[baldelectrician]

I switched to Freesat over 2 years ago when Sky put the prices up and were useless when I called

I told them I was fed up doing a Skydance each time my contract was up - I asked them why I should have to haggle to give them my business

I told them they could only give me one price and I was taking that as their final offer, they told me the one they told me was it and I told them to cancel with a months notice

The only thing I missed was a Runrig final concert I had recorded and was able to record it again from BBC Alba the next Christmas

The Freesat box has all the Prime, Netflix etc and cost me £350 or so. I have saved over £1000 (after buying the box)

Really don't miss it- all the offers they had then was on Sky Stream which I detest- I have a smart TV, why have another box that does not store recordings