customer

  1. N

    IR Testing on a radial FC with Combi Boiler

    Combi boiler on a dedicated radial circuit, has a FCU no neon with a 5amp fuse. Any special precautions need to be taken before applying 500V DC? Thanks in advance for any advice
  2. S

    Identify plate switch make

    A distant customer that wants his accessories renewed has sent an image of the style of switch plate he wants to match. I cannot see a similar model on-line, without travelling many miles just to have a look, I wondered if anyone here may be able to identify the make? The switch keys appear...
  3. O

    Terms & Conditions - customer supplied equipment!

    Hi Guys My existing Terms and conditions state the following: "12. Equipment and accessories supplied by the client. --- reserves the right to refuse to fit sub-standard, non-compliant accessories or equipment supplied by the client. Estimates tendered by the company are based on the fitting...
  4. V

    invoicing , customer base , profit-loss , software

    Hi all Im looking for some software to manage our office work more effectively. Customer base records ...profit and loss and invoicing that sort of thing We are only a small contractor employing 3 -4 persons plus myself and wife doing books so it needs to be cheap enough to make sense for us...
  5. G

    Eicr coding

    Doing a test the other day and found a couple of metal light switches no earth to faceplate just to back box but both lugs were fixed. What code do you reckon I'm saying 3 but it's a 2 minute job anyway to rectify. Can't recall seeing it before though Cheers
  6. G

    2 X 2 way switch, one cable

    Hello all, Having a problem getting the brain going this morning, so need your help. Customer has two switch wires coming down too switch on landing (2 superset upstairs hallway lights) and one 3 core going down too a switch downstairs. Now he is convinced that before he took it apart, this...
  7. E

    Infinite Prime Wireless Alarm

    Hi A customer wants me to install an Infinite Prime Wireless Alarm. Are they any good? Does anyone know how these compare with the likes of the Guardtec 600 and Visonic wireless alarms?
  8. A

    RCD Problem - HELP NEEDED!

    First off I dont claim to be great with electrics! I have installed a new consumer unit today, from the meter it has some 16mm T&E tails at considerable length - maybe 10 meters where I have put a KMF switch with an 80amp fuse. The board is a 2 way split, when i open the main RCD switch at...
  9. B

    Advice on paperwork

    Hi all. sorry to be a pain i bet this has been asked loads of times, iv just started up (so far so good) but i would like some advice on the paperwork side of things, *Like what T&C's should i put on the invoices, etc... Also what do you guys put on your quotes/estimates? and how do you set...
  10. H

    customers

    A customer wants an extra socket installed in the living room. Carpets have been laid and they don't want them lifted. There is 1 double socket on the ring and an unfused spur to another double socket. They want minimal disruption and have suggested I run an extension lead clipped around the...
  11. D

    EICR help!!

    Hi Guys, need a a bit of advice. I was carrying out an EICR yesterday and when I came to test CU the fuse ways (12 of them) only had 5 of them labelled. The others were blank so I had no idea of what circuit the mcb's belong to. I tested IR on all circuits and all came back fine. how do I...
  12. rustynails

    Accessibility of a low voltage transformer

    Have come across a low voltage transformer which has been placed in the ceiling above a shower not accessible at all which means the customer cannot change the time period on the overrun. I can't find anything in the regs that says the transformer needs to be accessible. Anyone have any thoughts...
  13. J

    EICR Issues

    Hi Guys, Quick question. I've just gone to a job that someone has apparently carried out an EICR. The test results and visual inspection were completely false. I carried out another EICR and found several C1's and C2's. The customer isn't happy and wants to take legal action. What advice...
  14. 8

    Kitchen Grid Switch for Oven? (Customer Request).

    Hi all. I am back again with my dodgy questions lol. Customer wants a multi way gridswitch to control various bits in the kitchen. Few light switches, cooker extract fan, fridge, Washing machine, Dishwasher etc. But they want a cooker controlled here to?? It's a 32A 6mm supply to...
  15. E

    Customer wants to source panels.

    Hi Guys, We have a potential customer who can get panels for £50 each from a company who 'clears solar farms'... Don't ask, i don't know the details but it's allegedly legit and he wants a price for installation. It's not something we've considered before, has anyone else been asked to do...
  16. L

    Smartphone app

    Does anyone know of a good app for a smartphone to organise appointments and hold customer information etc? Preferably something that would sync up to iphone and iPad etc. Preferably free as I'm just starting out (no smart arses quoting pen and diary please). :)
  17. H

    Customers not paying in full!!!

    I've had some trouble receiving full payment from a customer. I'm guessing many of you may have had issues like this before, if so, what's the best way to approach the situation? Feel like going round there and removing cables! Any help would be appreciated.
  18. P

    Condition Reporting on static caravan site customer wants only 10% testing ?????

    Hi I have started testing on a large caravan site i did a condition report and full inspection and testing on one caravan took me 3 hours. The previous contractor (Niceic domestic installer ) does 10 caravans total of two people in 4-5 hours including certificates My client has now asked me...
  19. T

    Power up a circuit for customer, would you?

    Customer has said they have installed a new circuit that feeds an FCU on the landing.. and could I go round and just connect into the fuse board to liven it up.. What would your concerns and questions be with doing this? What would put you off from doing it?
  20. L

    EICR - Somebody is setting the bar low.....

    Just been sent this by a customer who was charged £250 for an EICR for a property they are thinking of buying.....The customer didn't understand it and wanted a second opinion. https://drive.google.com/open?id=0B9wD_rwO3uBlQjBCS1VOYXlnaEk&authuser=0 Interesting......I wonder if the...

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