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NICEIC Certification Scheme NICEIC 2391 no exam is this normal ?

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Advice gladly accepted.
So I’ve spent well over £1000 and loads and loads of time studying for the City and Guilds 2391 exam with the NICEIC. Did the course last week and took and passed the multi choice test on the fourth day, with the practical and written test left to do. I was told when I booked it that I would be given a choice of exam dates during the course. So I ask all week and the poor tutor keeps leaving messages for someone but to no avail.
I speak to someone today and am told someone will ring me back, but no one does.
Anyone had this experience, or got any advice as I really want to do the exams why it’s grease in my mind. Plus as well I am still not qualified to sign off ECIR.
This is the first course I have done with NICEIC, it seams they are not as bothered as the commercial training bodies, no wonder people go to the be trained in ten minutes companies.
 

Pete999

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