SMEG large oven not heating

[rai]

Hi

I wonder if anyone could shed some light on the cause of my SMEG DO4 SS-5 not heating up. The fan, internal light and clock are all on but just no heat.

I have read that it maybe the , Thermostat, Cut- Out switch or heating element.

I have the double oven and it is the large clock operated oven which is at fault.

If someone can assist that would be appreciated.

Thanks

 

[Penance]

Probably worth contacting Smeg: Smeg Service UK

 

[tonto33]

main oven element need replacing

 

[Penance]

main oven element need replacing

How can you tell?

 

[RogertheBodger]

How can you tell?

Cos he works for the 'Instant diagnosis by phone, fix it in a flash, site visit not necessary company'

Seriously Rai, it could be anything, do as Penance suggests and Contact SMEG

 

[Penance]

Roger, thats what i thought. Miracle diagnosis!

 

[mattmoo1974]

Im ringing him everytime i get a problem lol

 

[RogertheBodger]

Roger, thats what i thought. Miracle diagnosis!

Mind you, if he's right, he's got a very bright future,
I for one will be sending him all my faults to diagnose.

 

[BLBelfast]

Off topic but in the past two weeks I have been getting calls to come fix cookers, showers, washing machines and even a LCD Tv. The electrical bit must be confusing alot of people

 

[High Tower]

To be fair, although it was nothing short of a guess, he is probably right, i have done shed loads of these, ive probably changed 30+ elements. and if the oven is working, the display and lights are on but no heat then 9/10 its the element.

However it is a extrememly simple test to confirm this is the case, so i would advise giving a engineer or smeg a call to confirm.

 

[tonto33]

how can i tell? 15 years of being white goods engineer, 95% of cookers that have no heat will be the element, simple to test and simple to replace

 

[Penance]

Yes, very simple to test but to test normally you need to have some contact with the appliance!

 

[rai]

Thanks for your replies.

I have phoned SMEG and they gave what I consider to be a high quote to fix the problem. I phoned a Domestic Appliance chap and he thought it would be the element but could not source it.

I sourced one but the company says that the wattage of the part they would be providing would be 2700watts. The chap I phoned prior to finding this info thought it would be more in the region of 2200watts. I take on board everything that has been said so far and wondered if you had a further opinion/knowledge on the wattage. It maybe that the company have identified the wrong part.

The wife is now thinking New Cooker-- i AM NOT!!!

 

[High Tower]

This again is normal, Aeg, baumatic ovens tend to see the same thing with different wattage replacement elements, 2700 watt or 2.7kw element is about normal for a smeg oven.

 

[tonto33]

For your model number you will need a 2700 watt element