The other night, neighbour knocked my door. She said she'd gone to use their outdoor tap, and she thought she'd got a shock. Went and had a look, and they have one of those Rolec tap pods, with combined water tap and electrical socket. I've not been trading for a few years now, but I got out my MFT to do a Zs test on the socket. However, it wouldn't carry out the test, and came up with 'CONN', which in the past I knew that was either a connection problem or voltage on cpc. Got the same result on socket in house, my MFT then went out on flat battery.
I then got my voltage tester, and from tap to extension lead (neutral), I got 120V, same in house. No SFCU for Rolec pod. I'd taken boots off to go in house, but thought I'd just unscrew pod lid to see what was going on inside. You guessed it, got belt from tap
At this point, I suggested we isolate that particular RF & call out DNO (PME supply I'm thinking lost neutral). Didn't want to turn off RF, large chest freezer in garage. But she did call out DNO. Following morning before I went to work I knocked the door. DNO checked their supply & main earth, all good. They made her turn off RF; she ran extension lead from 1st floor RFC (didn't think of that). Suggested calling an electrician I knew, but she was going to wait for hubby to come home from Town that evening.
Anyhow, when I got home from work, hubby had been on the case for a few hours, and he reckoned he found the fault. Dodgy Wago connector on earth somewhere. He's had an outdoor extension, with electrics done, either by him or Bob the Builder.
My question, could a poor earth connection, cause a potential between earth and true earth?
I then got my voltage tester, and from tap to extension lead (neutral), I got 120V, same in house. No SFCU for Rolec pod. I'd taken boots off to go in house, but thought I'd just unscrew pod lid to see what was going on inside. You guessed it, got belt from tap

At this point, I suggested we isolate that particular RF & call out DNO (PME supply I'm thinking lost neutral). Didn't want to turn off RF, large chest freezer in garage. But she did call out DNO. Following morning before I went to work I knocked the door. DNO checked their supply & main earth, all good. They made her turn off RF; she ran extension lead from 1st floor RFC (didn't think of that). Suggested calling an electrician I knew, but she was going to wait for hubby to come home from Town that evening.
Anyhow, when I got home from work, hubby had been on the case for a few hours, and he reckoned he found the fault. Dodgy Wago connector on earth somewhere. He's had an outdoor extension, with electrics done, either by him or Bob the Builder.
My question, could a poor earth connection, cause a potential between earth and true earth?