It's Honeywell Thermostat model TB8575A1000 used in Condo building. This thermostat was working fine for the last 5 years. Presently, I don't see Cool option. Honeywell Tech support says it could be defective Pipe sensor. I am not sure if that's correct.
However I would like to know What should be the typical Ohmic resistances of 2 or 4 pipe sensors, 10K, 20K?
By the way, what are 2 pipe & 4 pipe sensors?