Double paid off job

[plugsandsparks]

Just reminded me of the only time i have invoiced twice, eek. Basically i only invoice, almost always after the work has been done. Its a simple system that has worked for 14 years. I dont take deposits.

There was one instance where a regular client asked to be invoiced before i had done the work. I duly complied, thinking my memory was sufficient to remember i had done it. As you can probably guess, when i did actually do the work, i invoiced again.

the client emailed me to say "what the 8uck" - i rang him back, told him to throw the invoice in the bin and apologised for being a muppet and also thanked him for spotting it as it probably would have taken til the end of the financial year before i spotted it.

Honest errors do happen, even with the most sophisticated clients and suppliers.

I have had to correct errors with my preferred wholesaler a few times, often the errors are not in my favour.

 

[nicebutdim]

Someone on their end has made a mistake….. but I am going to do the honest thing.

Lucky the forum was here to provide moral guidance.

 

[pc1966]

Lucky the forum was here to provide moral guidance.

Some of us can offer immoral guidance as well, for a small price...

 

[HappyHippyDad]

98% of the time I would tell the customer they had paid twice and return the money. It's not 100% as nothing is certain. There is a 2% chance it could have been a truly dreadful customer, in which case I would not tell them. I would then plan on giving it to charity as it would feel good diverting cash from a horrible person to a good cause. Notice I say 'plan', as there is of course the chance time would flit by and I would forget about it.