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The OP is a plumber by trade and he's fault finding what's likely a broken neutral fault in some poor customers house with a neon screwdriver. Hence the underlying theme of 'get an electrician to help you' in most of the replies after it was established it wasn't an obvious fault.No use old cable to pull in new but be sure that is the problem first!!! Have u completed a continuity test to make sure its the Neutral definatly broken????
He doesn't have the training or the equipment to to start continuity testing circuits or loop impedance testing either for that matter.