So they are bulling me basically? Need to try and decide how best to put that into nice words and get them to fix it. Either that or get my money back and get someone else to fix it. I was initially offered either a fixed price for the install, or I could have had it done for an hourly rate, which worked out cheaper based on their estimation of the number of hours needed but could end up costing more if more time was needed. I stupidly chose the fixed price thinking they would fix any problems like this but seems not. I got burned by another guy a few years back accepting an hourly rate and the job took longer than it should have done and I was not around the whole time so probs ended up paying them for smoke breaks etc. Wondering if it would be reasonable to ask for a refund on the difference between the 6 hours of labour Vs the price I paid? Also ask for the receipt for the board so I can take it back to CEF if needed?Too late!
If the RCD turns itself off with no neutrals connected, and all MCBs fed from it also off, it can only be a dud RCD.
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