upstairs telephone sockets not working

[woodyalan86]

Hi There,

wondering if anyone can help/assist in my problem, we bought a house 1 year ago, and i believe the house is 5-10 years old, quite a modern house, problem is all upstairs phone sockets do not work, no dial tone, router wont work in them, i have taken some pictures in hope someone might have advice.

 

[littlespark]

It looks as though the wiring is in the right points, but the only ones you need to think about are 2 and 5…. Just check they are secure.

The master socket has only got the incoming cable…. There should be a 3-pair leaving the master to feed all these extensions.

 

[James]

the master socket is not connected to any of the other sockets