Angry customer this morning. :-(

[Pete999]

The white collar workforce, view us mere mortals who are trades persons as "I'll just get a man in to sort it bung him/her a few quid that will keep the serfs quite" barstewards I know I work with the Pratt's.

 

[Guest55]

domestic work always reminds me of this canoe ride.........

 

[KWCFC]

I bet this is another one who watches rogue traders or cowboy builders every week.

These programs dont help.

 

[Silly Sausage]

domestic work always reminds me of this canoe ride.........

View attachment 25062

If the shark represents the NICEIC etc. and the canoeist is an Electrician, you'd have to replace FAIL with...
Answers on postcards.

 

[wozz]

i used to always make it clear if tools came out the van it was at least £60, if im quoting i wont usually need more than whats in my pocket. And thats on the phone im not getting there to find out they dont like it. Most people were just happy knowing roughly what they would be paying.

 

[Knobhead]

All the OP’s fault.

A call out, charges apply.
Testing, charges apply.
Repairs, charges apply.
Reminder letter, charges apply.
Late payment, charges apply.

Set your T&C’s out first.

PS, I’ll PM my invoice.

 

[UNG]

It reminds me of when I was working,you'd go to some posh house and be lucky to be offered a drink,go to some little old lady and it'd be lots of drinks,a bit of something for dinner and when you'd finished it was usually "here's an extra tenner love get yourself some smokes".The rich don't get rich by giving it away.

You forget the perceived rich with a drive full of expensive cars and a house in a posh area all on the never never won't pay you because they ain't got the money

 

[GMES]

All the OP’s fault.

A call out, charges apply.
Testing, charges apply.
Repairs, charges apply.
Reminder letter, charges apply.
Late payment, charges apply.

Set your T&C’s out first.

PS, I’ll PM my invoice.

Spoken like a true Yorkshireman Tony!!

 

[NDG Elecs]

I would put it down to experience normally but seen as she was an arris I would bill her. Send an invoice and your written findings about the shower. That way you have shown to her that you have done what she wanted. Did she say admitting about a quote on the phone??

If no joy after a month it would time to for the water bombs filled with yellow gloss!!! Only joking naturally!

 

[eNigMar]

I did get my £30 paid. I was still under moderation for my replies though, so it took a few hours to reach the thread.

I think I'm free to post immediately now.

 

[Knobhead]

Spoken like a true Yorkshireman Tony!!

 

[eNigMar]

Did she say admitting about a quote on the phone??

No, just that this shower bloke had told her that there was a problem with the circuit, but he'd replace her dodgy shower under warranty anyway, but that she'd need to get somebody in to check the circuit.

I should have guessed straight away really as I explained that I was out of the city on a rewire at the time and she was surprised that I couldn't go to see her immediately. When I heard, "why can't you come and see me now", I should have just turned it down. Like I'm sitting around with nothing to do, just waiting for her call.

I told her that I had a couple of hours free on Monday morning and that I'd come by and check out the circuit first thing. She told me that she'd phone a few other people to see if she could get anybody to come out immediately and would let me know on Monday morning if she didn't need me.

 

[GMES]

I see your switch and I raise you a switch!!

 

[ipf]

Am I reading wrong or did she not pay, see post 6.......nasty bitch , though.

 

[ipf]

View attachment 25066


Auto switch off...time zone anybody's guess

 

[eNigMar]

Yes, she paid. It just took me a long while to say that she'd paid due to the moderation.

When she got back from the cash point (she said cash point, but she paid me in old notes and 5x £1 coins, so I don't know where she'd really been), she gave me the cash and slammed the door.

When she phoned later to say that she'd reported me to trading standards, she said that they'd told her that she shouldn't have paid and also said that she'd phoned her husband who told her not to pay either. I thought at that point that she was going to ask for a refund.

Really, I don't think she spoke to trading standards because if she told the truth they'd have asked her why she thought she shouldn't be paying a bloke who came to her house and tested her circuit like she'd asked.

I've nothing to hide and know that I didn't mislead her, which is why I was open about it and gave her NAPITS phone number and my membership number for her to make a complaint there too.

Lesson learned though, like so many have said in this thread, I need to make it painfully obvious when I'm charging and when I'm quoting. I've updated my FAQs and T&Cs and have added that they should be read to my advert that I've sent off to the local rag to update today.

Nearly there, this is number 8 of 10 posts before the moderation is lifted.

 

[eNigMar]

Yay, moderation seems to be lifted, I can join the conversation without the time delay.

:21:

 

[Guest111]

You forget the perceived rich with a drive full of expensive cars and a house in a posh area all on the never never won't pay you because they ain't got the money

ahh yes the old "fur coat no knickers" brigade.

 

[NDG Elecs]

Sorry I had a typo, should have been anything and not admitting.. You got paid, so forget and move on mate. I would still send a receipt and test results though. I once had this old fella that reported me to trading standards. I sent him a brilliantly rude reply and sent a copy of this to trading standards also. Funnily enough I never got my money or any more accusations and hassle, but by that stage I was more than happy as the ole fo0kah would have re-read that letter a few times and thought ' yeah I am a tawt'... And I did not go and pull his main fuse six months later. Nope sirree!

 

[7029 dave]

ahh yes the old "fur coat no knickers" brigade.

Phew Phil. lol