Metrel UK ........... 5 star service

[Octopus]

About 10 days ago, my trusty Metrel MFT stopped working.

A few calls later established that Metrel UK in Epsom, could not only fix and calibrate my tester in 1 week, they would also loan me an MFT whilst they had mine free of charge.

They also updated the firmware at the same time.

Thanks Metrel.........................

 

[westward10]

Trusty and stopped working are at odds with each other

 

[static zap]

Nice to hear we may I day actually be treated similar to the USA. Rather than the Europe penny pinch !
( favourite moan buy something -leads not included )

 

[static zap]

Trusty and stopped working are at odds with each other

Don't want to put "overworked" -cannot afford a spare-
..as may have us under "Modern day slavery -Rules"

 

[Octopus]

Trusty and stopped working are at odds with each other

9 years old and very overworked .......

 

[ferg]

I thought you got a 'Friend' to test and sign off all your work Murdoch.

 

[Gary latto]

What's it cost ya mate if don't mind me asking

 

[Charlie_]

Never had any Metrel kit, not out of choice just like to stick with what I know..
I have a quite a few individual robin testers, a robin mft, some fluke gear and a megger mft..
just getting my head round the new megger but like to fall back on the other kit when necessary

 

[westward10]

9 years old and very overworked .......

Shouldn't have packed up after nine years. My stand alone rcd tester is twenty odd years old and never fails. My Robin efli tester is a similar age and the same applies and I guarantee they have been worked harder and suffered more than your meter.

 

[Octopus]

Shouldn't have packed up after nine years. My stand alone rcd tester is twenty odd years old and never fails. My Robin efli tester is a similar age and the same applies and I guarantee they have been worked harder and suffered more than your meter.

Glass half empty again mate?

 

[ferg]

Shouldn't have packed up after nine years. My stand alone rcd tester is twenty odd years old and never fails. My Robin efli tester is a similar age and the same applies and I guarantee they have been worked harder and suffered more than your meter.

To be fair 9 years is pretty good for an entry level budget tester.

I would guess occasional light use is the reason it survived so long.

 

[Octopus]

What's it cost ya mate if don't mind me asking

TBH the cost wasn't the factor ........ it was the speed of turn around AND the free loan of a tester.

Being SE I simply can't afford to have a spare collecting dust.

 

[Marvo]

It's always good to hear a story about good service to balance all the usual horror stories.

I still use separate testers and I've never owned an MFT but one day when I eventually cave in and buy one it will probably be a Metrel.

 

[westward10]

It's always good to hear a story about good service to balance all the usual horror stories.

I still use separate testers and I've never owned an MFT but one day when I eventually cave in and buy one it will probably be a Metrel.

Same here I use individual testers.

 

[ipf]

It's always good to hear a story about good service to balance all the usual horror stories.

I still use separate testers and I've never owned an MFT but one day when I eventually cave in and buy one it will probably be a Metrel.

Me too. Never thought about an all singing.... like me meggers too much.

 

[PEG]

If the loan MFT,is a Megger......you might not give it back...

 

[ferg]

If the loan MFT,is a Megger......you might not give it back...

And if it's a Fluke there will be no might about it.
My previous post was very tongue in cheek just forgot the smileys.

The dislike rating it got made me check it.

It makes a change to get decent service most companies seem to look for ways to wriggle out of providing it.

 

[UNG]

To be fair 9 years is pretty good for an entry level budget tester.

That will be because it's not a Fluke or Megger instrument then

Having used a Metrel MFT for 15+ years I don't think they are entry level and certainly not budget level

I would guess occasional light use is the reason it survived so long.

My Metrel MFT certainly has had well more than occasional use. If I was looking for another MFT it would be bought on the MFT's merits not just the name and Metrel would certainly be in the frame as for me it has a proven track record

 

[telectrix]

had my megger 1553 for 6 years now. was 2nd hand , bought from a forum member in 2013 (MDJ). passed every calibration since and has never failed to give consistant results, even on no-trip EFLI. matge has a fluke wich on 1 occasion said "error 5" ( noise ). my megger read perfect Zs as compared to the R1+R2.

 

[ferg]

That will be because it's not a Fluke or Megger instrument then

Having used a Metrel MFT for 15+ years I don't think they are entry level and certainly not budget level



My Metrel MFT certainly has had well more than occasional use. If I was looking for another MFT it would be bought on the MFT's merits not just the name and Metrel would certainly be in the frame as for me it has a proven track record

Refer to post above yours. Apologies for any confusion.

My sense of humour isn't always obvious hence my over use of smiley faces.