V
Vitesse
I had one of those jobs today. I got a call from a neighbour of an old couple who had totally lost their power in the house and there had been lots of smoke and arcing behind a kitchen socket they were really scared the whole lot was going to go up in flames. I don't normally do call out but seeing it was so close by and an elderly couple I thought ok.
I was just packing up my tools on another job at 7pm and was on site within 10 mins. They were gobsmacked when I turned up so quick. Had a quick look at everything, a bit of testing, found the problem, resolved it. Bit more testing after resolution. All good. Explained the results to them to reassure them that all was ok.
Total job time 1.5 hours and parts. I charged them the absolute bare minimum for the job to cover my costs just to see the pure relief in their faces.
I followed it up with a phone call a couple of hours later to see all was ok and said I am just around the corner if if you need me. I am going to pop around there tomorrow when I am walking the dog tomorrow to see if they are ok.
They just really tugged on my heart strings and I walked away feeling really happy to have reassured them all was ok. I might not have been profitable but it felt really good.
I was just packing up my tools on another job at 7pm and was on site within 10 mins. They were gobsmacked when I turned up so quick. Had a quick look at everything, a bit of testing, found the problem, resolved it. Bit more testing after resolution. All good. Explained the results to them to reassure them that all was ok.
Total job time 1.5 hours and parts. I charged them the absolute bare minimum for the job to cover my costs just to see the pure relief in their faces.
I followed it up with a phone call a couple of hours later to see all was ok and said I am just around the corner if if you need me. I am going to pop around there tomorrow when I am walking the dog tomorrow to see if they are ok.
They just really tugged on my heart strings and I walked away feeling really happy to have reassured them all was ok. I might not have been profitable but it felt really good.