Unusual Accenta G4 Honeywell Fault- Keypad

[CarbolicSmoke]

Hi All,



We have had an Acenta G4 alarm fitted for 5 years. It has been fine until recently, however the keypad now appears to have failed.



There are PIRS sensors, a door sensor and an alarm box with LEDs/siren.


On the keypad, the 2 LED lights are not illuminated. The keypad does not work and there are no digits/text shown on the keypad LCD panel.



I have had a detailed look around the forum for answers to my question and tried all of the troubleshooting answers:-

• I have changed the battery;
• I have changed the alarm box fuses;
• I have bought and installed a new keypad.

However, the keypad does not work.



The PIR sensors work and I have powered the alarm up properly. However it seems no power is reaching the keypad, however the tamper alarm sounds from the keypad when on.



Before the keypad was changed, the 2 LEDS would flicker on every 60 seconds for about ½ a second and then go off. Is there some form of intermittent power fault or is this a sign the power cable is unstable?



There does not appear to be any lose wires from the alarm box it self.



Does anyone have any idea what the problem could be?

 

[buzzlightyear]

you need to do a contuity check on the cable to see if or might be a tail down on the cable to the mother board to the rkp .

 

[telectrix]

what he said ^^^^^. if you find one of the wires is open circuit, should be a spare pair if the KP uses ony 4 , cable is usually 6 core