Discuss Client refusing spd in the UK Electrical Forum area at ElectriciansForums.net

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Got a customer refusing to pay additional for an spd, its in luton which i believe is known for lightning strikes .
Customer just wants me to install new standard bg board.
Normally, i wouldn't make a fuss, but because its in a lightning zone, im thinking if its mandatory. Or could i put it down as a departure.
 
Did you do the RA as per regs? If so then you cannot force SPD on a customer, just note the refusal on the EIC.
I didn't do the calculations, so technically no. But I know he lives near a substation, he's in the density zone as demonstrated in bs7671, plus he lives near the airport where a lightning strike recently happened. My judgment tells me i should but can't really enforce it. Its a pme system.
In all fairness even if I did a risk assessment hel Probably refuse.
Just gonna put it down as a departure and refusal.
 
As an aside, how does anyone actually do the equation from 7671 when there are factors in it that it's unlikely you'll be able to know accurately? I can't see the point of it might as well have made fitting them mandatory and the cost is just part of the overall cost of the cu a far as the customer is concerned
 
Remember BS 7671 is NOT a mandatory document.
I know, but you've got to have a good reason to depart from it. My point in this case (& I am away without my book) is that the method that it gives in order to assess whether or not an sdp is required, needs information which I don't know how you would obtain, ( in most cases) therefore rendering the equation pointless, therefore why bother with it, just include fitting spd s as a standard requirement.
Although I personally can't see the point of them in the majority of cases, I don't think I know of anyone who has suffered damaged property as a result of overvoltage. But as the price and availability of SPD s has improved, why worry, just fit them.
 
I know, but you've got to have a good reason to depart from it. My point in this case (& I am away without my book) is that the method that it gives in order to assess whether or not an sdp is required, needs information which I don't know how you would obtain, ( in most cases) therefore rendering the equation pointless, therefore why bother with it, just include fitting spd s as a standard requirement.
Although I personally can't see the point of them in the majority of cases, I don't think I know of anyone who has suffered damaged property as a result of overvoltage. But as the price and availability of SPD s has improved, why worry, just fit them.
It depends on what type of spd, if a house has a lot of electronics, leds etc then type 2 spd may offer that protection from sharp overvoltages.
I tend to just do a quick research on the area, like nearest substation, type of supply, and whether its prone to lightning strikes. Based on that i make a quick judgement, haven't got time to faff around with the equations, more suitable for a dedicated designer.
 
Is this a residential property?

If it is, there is absolutely no requirement to do an assessment, or install spd in lieu of an assessment.

For a single property it is only where the cost of impact outweighs the cost of the protection would such protection be necessary.

If the customer believes the potential impact does not justify the cost of spd he is 100% correct.

It isn't an exception to the regs, it is completely in compliance with the regs.
 
Is this a residential property?

If it is, there is absolutely no requirement to do an assessment, or install spd in lieu of an assessment.

For a single property it is only where the cost of impact outweighs the cost of the protection would such protection be necessary.

If the customer believes the potential impact does not justify the cost of spd he is 100% correct.

It isn't an exception to the regs, it is completely in compliance with the regs.


Surely the cost of the protection is only about £70 or under now, a lightning strike can destroy the consumer unit for a start let alone TV, smart phone, computer etc etc. How can you say the cost of protection outweighs the cost of impact?

The way I get round it when a customer asks what an SPD is and do I need it I give them two options...

1. You can pay the £70 for the SPD which experts have decided is worth the protection and you can have some piece of mind that you have at least some protection from lightening strikes.

2. I can do a very complicated risk assessment that will often still dictate you need the SPD, to carry out this risk assessment I charge £90.

Would you like choice 1 or choice 2?

Any customer who would moan that much about fitting an SPD frankly I dont want as a customer, go find some cowboy to do your electrics.
 
Surely the cost of the protection is only about £70 or under now, a lightning strike can destroy the consumer unit for a start let alone TV, smart phone, computer etc etc. How can you say the cost of protection outweighs the cost of impact?

The way I get round it when a customer asks what an SPD is and do I need it I give them two options...

1. You can pay the £70 for the SPD which experts have decided is worth the protection and you can have some piece of mind that you have at least some protection from lightening strikes.

2. I can do a very complicated risk assessment that will often still dictate you need the SPD, to carry out this risk assessment I charge £90.

Would you like choice 1 or choice 2?

Any customer who would moan that much about fitting an SPD frankly I dont want as a customer, go find some cowboy to do your electrics.
I am not making any judgement on the validity of the decision, I am merely pointing out what is specified by the regulations.

The idea that no spd is wrong, is not what is stated in the regulations, the regulations are clear in this area.

I also find it somewhat disingenuous to suggest that someone following the regulations would therefore be a cowboy!
 
Surely the cost of the protection is only about £70 or under now, a lightning strike can destroy the consumer unit for a start let alone TV, smart phone, computer etc etc. How can you say the cost of protection outweighs the cost of impact?

The way I get round it when a customer asks what an SPD is and do I need it I give them two options...

1. You can pay the £70 for the SPD which experts have decided is worth the protection and you can have some piece of mind that you have at least some protection from lightening strikes.

2. I can do a very complicated risk assessment that will often still dictate you need the SPD, to carry out this risk assessment I charge £90.

Would you like choice 1 or choice 2?

Any customer who would moan that much about fitting an SPD frankly I dont want as a customer, go find some cowboy to do your electrics.
£70 may be nothing to you, but to many it is a significant amount of money, often more than a day's wages. In the vast majority of cases, an SPD is insurance against something that is highly unlikely to happen.

Tradespersons who force their clients to buy unnecessary components because they don't know the regulations could themselves be perceived as cowboys.
 
I include the SPD in the quote and give the client the option to remove it, mainly they keep it in

I also do NOT do a calculation on SPD's as there are too many variables, I just recommend it on every consumer unit change- it is up to the client then

If there is a SPD problem afterwards then the client is liable as they have went against my professional advice
 
£70 may be nothing to you, but to many it is a significant amount of money, often more than a day's wages. In the vast majority of cases, an SPD is insurance against something that is highly unlikely to happen.

Tradespersons who force their clients to buy unnecessary components because they don't know the regulations could themselves be perceived as cowboys.
Yeah the difference between a non spd board and an spd board, is literally £70-£100 difference.
Due to the variables already in the area, i wasn't sure whether its mandatory. I don't want a call saying "i should have fitted an spd" due to xyz, if i customer refuses it, im gonna make sure its a departure and refusal.
Anything that could come back at us, even the tiny possibility, keep our asses covered.
 
Yeah the difference between a non spd board and an spd board, is literally £70-£100 difference.
Due to the variables already in the area, i wasn't sure whether its mandatory. I don't want a call saying "i should have fitted an spd" due to xyz, if i customer refuses it, im gonna make sure its a departure and refusal.
Anything that could come back at us, even the tiny possibility, keep our asses covered.
What's the departure for? Something else?
 
On your certificate note that it was recommended by you to fit an SPD but the client declined.
 
£70 may be nothing to you, but to many it is a significant amount of money, often more than a day's wages. In the vast majority of cases, an SPD is insurance against something that is highly unlikely to happen.

Tradespersons who force their clients to buy unnecessary components because they don't know the regulations could themselves be perceived as cowboys.

Here is what the regs say:

Protection against transient overvoltages shall be provided where the consequence caused by overvoltage could:
  • Result in serious injury to, or loss of, human life, or
  • Result in interruption of public services and/or damage to cultural heritage or
  • Result in interruption of commercial or industrial activity, or
  • Affect a large number of co-located individuals
For all other cases, a risk assessment according to Regulation 443.5 shall be performed in order to determine if protection against transient overvoltages is required.

This is is quite clear that where no protection via an SPD risk assessment must be performed...

My point is to carry out that risk assessment costs time which is money. The only exception being if for a single dwelling where the total value of the installation and equipment does not justify protection. So lets consider what a lightning strike can damage in a best case scenario of a little old ladies house.. The consumer unit, all wiring, all accessories, TV, Microwave, fridge/freezer. So thats a complete rewire, including redecoration, new TV, microwave and fridge/freezer, lets say thats £5000 as a cheap estimate..

You are trying to say that a £70 SPD is not justified to save £5k? The reason that is there is if say you have the incomer in the garage and tails is split into two boards, one for the house one for the garage. The garage has a couple of sockets with nothing plugged in and a light... In that instance then yes you can say the cost of fitting an SPD to the garage is not necessarily justified.

There has been youtube videos where a lady from the IET (cant remember her name but an expert on transient voltages) said for all residential properties the interpretation is that they all need SPD's.

If you are really concerned about cost go fit a BG board with SPD which is currently £20 at screwfix, or a fusebox SPD kit which is £27. I can understand why we were having this conversation when SPD's were over £100 but some are now £20... An SPD is generally as necessary as an RCD, if a customer said I dont want to pay for an RCD board would you fit a board with no RCD's?
 
Yeah the difference between a non spd board and an spd board, is literally £70-£100 difference.
Due to the variables already in the area, i wasn't sure whether its mandatory. I don't want a call saying "i should have fitted an spd" due to xyz, if i customer refuses it, im gonna make sure its a departure and refusal.
Anything that could come back at us, even the tiny possibility, keep our asses covered.

Yep, also tell customers that this may potentially invalidate their insurance in the event of a transient voltage such as a lightning strike causing damage... Usually focuses the mind. If they are concerned about the money that much fit a fusebox board where the SPD is less than £30...
 
For all other cases, a risk assessment according to Regulation 443.5 shall be performed in order to determine if protection against transient overvoltages is required.

This is is quite clear that where no protection via an SPD risk assessment must be performed...
If we finish that sentence....
"For all other cases a risk assessment shall be performed etc. If the risk assessment is not performed [you need to install one] except for single dwelling units where the total value of the installation and equipment therein does not justify such protection"
The gives the context for the comments earlier in this thread.

However I do agree with you that I can't think of many houses where spending £30 to protect equipment worth thousands isn't justified. My scheme assessor said he wanted either an RA or an SPD, and so they just get fitted as standard now - life's too short!
Much as I don't ask customers what rating RCBO's to fit, I don't ask them if they want an SPD either. They just get one!
 
Here is what the regs say:

Protection against transient overvoltages shall be provided where the consequence caused by overvoltage could:
  • Result in serious injury to, or loss of, human life, or
  • Result in interruption of public services and/or damage to cultural heritage or
  • Result in interruption of commercial or industrial activity, or
  • Affect a large number of co-located individuals
For all other cases, a risk assessment according to Regulation 443.5 shall be performed in order to determine if protection against transient overvoltages is required.

This is is quite clear that where no protection via an SPD risk assessment must be performed...
NO it doesn't!

You stopped reading/copying prior the the part about residential!

Which is different to others, it is very clear the above applies to everything OTHER THAN:

...single dwelling units where the total value of the installation and equipment therein does not justify such protection.

If an end user (residential) says that he does not believe the potential for damage warrants the cost of protection (not that it's less than the cost, just that it doesn't warrant it) then it need not be fitted - this would be completely compliant with the regulations.

It's not a departure!
How would this invalidate insurance? (It is 100% compliant!)

It may be a poor decision, in my/your/our opinion it would be worth fitting but the installation would be correct to the regs.
 
Not this again. Thr calculation is simple.

CRL =fenv/(Lp×Ng)
where:

fenv is an environmental factor selected according to Table 443.1
Lp is the risk assessment l
ength in km (see below)

Ng is the lightning ground flash density (flashes per km2
per year) relevant to the location of the power
line and connected structure (see Figure 44.2).

The calculation for Lp is;

LP = 2 Lpal + Lpcl + 0.4 Lpah + 0.2 Lpch

Lpal - Length of LV overhead line in km
Lpcl - Length of LV underground line in km
Lpah - Length of HV overhead line in km
Lpch - Length of HV underground line in km

Thr collective length (Lpal + Lpcl + Lpah + Lpch) is limited to 1km so if you can't calculate then use 1.

So we now have CRL =fenv/(1×Ng)

fenv is an environmental factor selected according to Table 443.1 (85 for countryside, 850 for urban)

CRL =85/(1×Ng)

CRL = 850/(1*Ng)

Ng is the lightning ground flash density (flashes per km2 per year) relevant to the location of the power line and connected structure (see Figure 44.2).

you don't define what you mean by "lightening zone". So we'll use 0.5 and 0.8 respectively.

CRL =85/(1×0.5) = 170
CRL =85/(1×0.8) = 106.25

CRL = 850/(1*0.5) = 1700
CRL = 850/(1*0.8) = 1062.5

Urban environment will almost always need one by calculation.

Another way to do it is ask that customer how much tech thru own; iPads, TVs, computers, consoles etc (chances are you'll easily hit low to mid 1000s), ask if they have insurance and the excess they would have to pay on a claim AND how much that will increase for them next year.

In most cases your SPD will cost less than any excess and so be a no brainer.
 
So lets consider what a lightning strike can damage in a best case scenario of a little old ladies house.. The consumer unit, all wiring, all accessories, TV, Microwave, fridge/freezer. So thats a complete rewire, including redecoration, new TV, microwave and fridge/freezer, lets say thats £5000 as a cheap estimate..
Little old lady has lived for 80 years and has never once had the above problem, nor does she know anyone who has. And neither do I. Why? Cos it happens so incredibly rarely that the risk is negligible. Also, little old lady is on state pension, so has very limited funds and does not want to spend unnecessarily, £70 is a lot of money to her. She wouldn't like to learn that her electrician was mis-selling her unnecessary items.

SPDs are there to help protect sensitive electronic equipment, I have not heard of them being touted as protection against direct lightning strikes of the magnitude that would destroy fixed wiring. Where are you getting this information from?


You are trying to say that a £70 SPD is not justified to save £5k?
You're misrepresenting my argument. IF a surge event happens, and the SPD protects £5k worth of equipment (which it isn't guaranteed to do BTW), then it was money well spent. However, the odds of it happening are so incredibly slim as to be negligible. And even if they weren't, who am I to make that decision? It's up to my clients.

There has been youtube videos where a lady from the IET (cant remember her name but an expert on transient voltages) said for all residential properties the interpretation is that they all need SPD's.
Without a link to back this comment up, this smells of fertiliser.

If you are really concerned about cost go fit a BG board with SPD which is currently £20 at screwfix, or a fusebox SPD kit which is £27. I can understand why we were having this conversation when SPD's were over £100 but some are now £20...
Why? Why should I make my clients spend £20 more than they have to, if they don't want to? If £20 is nothing to you, then send me £20 now.

An SPD is generally as necessary as an RCD, if a customer said I dont want to pay for an RCD board would you fit a board with no RCD's?
This is a truly absurd comment.

Out of interest, before the 18th edition, were you forcing these oh-so incredibly important SPDs on your clients?
 
Little old lady has lived for 80 years and has never once had the above problem, nor does she know anyone who has. And neither do I. Why? Cos it happens so incredibly rarely that the risk is negligible. Also, little old lady is on state pension, so has very limited funds and does not want to spend unnecessarily, £70 is a lot of money to her. She wouldn't like to learn that her electrician was mis-selling her unnecessary items.

SPDs are there to help protect sensitive electronic equipment, I have not heard of them being touted as protection against direct lightning strikes of the magnitude that would destroy fixed wiring. Where are you getting this information from?



You're misrepresenting my argument. IF a surge event happens, and the SPD protects £5k worth of equipment (which it isn't guaranteed to do BTW), then it was money well spent. However, the odds of it happening are so incredibly slim as to be negligible. And even if they weren't, who am I to make that decision? It's up to my clients.


Without a link to back this comment up, this smells of fertiliser.


Why? Why should I make my clients spend £20 more than they have to, if they don't want to? If £20 is nothing to you, then send me £20 now.


This is a truly absurd comment.

Out of interest, before the 18th edition, were you forcing these oh-so incredibly important SPDs on your clients?
I totally agree with all these arguments made by @Pretty Mouth

There was an article in Connections Magazine a while back, which basically said the decision on whether to install an SPD in a domestic setting, shouldn't be made solely on value of the connected equipment, but also on the likelihood of a surge event happening.

Having said that, as SPDs have come down in price quite a lot, I have taken the decision to fit them as standard in most properties when I change a consumer unit. But I will always try to give the best value for money, especially when the client is not well off financially. Which means that sometimes the SPD gets left out.
 
Anyone saying they have never heard of any equipment being damaged by surges - you probably wouldn't even realise. Any faulty device could have been affected by a surge.

Also, sometimes people seem fixated on direct lightning strikes. Of course an SPD won't protect against this, but it may well protect against the induced peaks on the mains caused by such a strike.

A company once tried to cost-down their product by removing some of the lightning/surge protection components. What happened? Well, they started getting more products returned as faulty. Faults caused by surges.
 
Had a powercut at home a few months ago, when the power came back on I had a dead cctv monitor and surround sound system. I can only assume there was a surge of some description at that point. Because they worked before it. Replacing those 2 items cost me £600. Power cuts are common out in rural suffolk where I live, who knows if an spd would have saved them, but they literally do now get built into the price of everyjob board replacement i do due to this personal experience.
 
An SPD is generally as necessary as an RCD, if a customer said I dont want to pay for an RCD board would you fit a board with no RCD's?

What an absolute load of rubbish.

So the chance of losing 5k worth of gear is just as important as risking direct contact in a garden or bathroom with, say, bs3036 or 60898 protection?

I think priorities need sorting, here.
 
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Anyone saying they have never heard of any equipment being damaged by surges - you probably wouldn't even realise. Any faulty device could have been affected by a surge.

Also, sometimes people seem fixated on direct lightning strikes. Of course an SPD won't protect against this, but it may well protect against the induced peaks on the mains caused by such a strike.

A company once tried to cost-down their product by removing some of the lightning/surge protection components. What happened? Well, they started getting more products returned as faulty. Faults caused by surges.
Aye, seen loads in industry. Plenty of machines in printing, for example, come with special supply units, or call for external spd protection.
 
I like this type of debate/argument as it tends to flush out the sort of detail that is often overlooked.

My very limited experience of this subject was based on a rural, overhead TT supply, where a combined Type I/II device would have been required to provide appropriate protection and unfortunately cost was such that no reasonable argument could have been made in its favour.

Having watched SPD prices reduce since that time, it appears that significant reductions have mainly been seen on Type II devices which, while adequate for most domestic installations, might be considered inadequate in some cases and therefore an unnecessary expense.

Am I right? If not, feel free to clarify this (or demolish my feeble thinking ?).
 
Having watched SPD prices reduce since that time, it appears that significant reductions have mainly been seen on Type II devices which, while adequate for most domestic installations, might be considered inadequate in some cases and therefore an unnecessary expense.
For an overhead line supply I too would be tempted to fit a Type 1+2 due to the potential for a very large surge, but realistically even a normal Type 2 is going to help with the protection. It might just not last very long and as we all know no one every checks them, or tests their RCDs, except at EICR times...

I think @Mike Johnson reported this in his French property, it typically burns out a Type 2 SPD each year.
 
Tend to agree with above. Been fitting surge protection in commercial for a few years now and the proper ones cost around £1000 to fit, but at least you can attach an alarm circuit to warn when it has sacrificed itself. The ones i have seen installed either as antisurge extension leads or the small CU installed ones have generally been shot for how long, anybodies guess. For these antisurge products to be of any real use, they need checking after every power cut and weekly in my view, otherwise its a false assumption you are protected.
The cost of them is tiny but rather than get into whether its regs or not, what is more important is that they are monitored, otherwise whats the point.
 
I think @Mike Johnson reported this in his French property, it typically burns out a Type 2 SPD each year.
Not cheap on a three phase supply, three moderate strikes and the SPD is fried or can be just one big strike, seems all three phase's get hit at the same time, I now don't bother, just turn everything off during our main surge problem of thunderstorm or when we leave the property for an extended time.
 
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Yep, also tell customers that this may potentially invalidate their insurance in the event of a transient voltage such as a lightning strike causing damage... Usually focuses the mind. If they are concerned about the money that much fit a fusebox board where the SPD is less than £30...
"Usually focuses the mind" but it's a lie, I have written this often, you can not invalidate your insurance no matter what you do, the insurance company in the case of a claim may reduce any payout due to contribute negligence, but can not invalidate your insurance, it is a contract that can not be revoked unless the terms and conditions of the application where not met.
 
Europa Components 'Simple guide to Installing Surge Protection Devices (DEHN Flyer!)'
? says:
'If you have a surge and have damage then the insurance company will pay out once and then ask you to fit SPDs."
 
NO it doesn't!

You stopped reading/copying prior the the part about residential!

Which is different to others, it is very clear the above applies to everything OTHER THAN:

...single dwelling units where the total value of the installation and equipment therein does not justify such protection.

If an end user (residential) says that he does not believe the potential for damage warrants the cost of protection (not that it's less than the cost, just that it doesn't warrant it) then it need not be fitted - this would be completely compliant with the regulations.

It's not a departure!
How would this invalidate insurance? (It is 100% compliant!)

It may be a poor decision, in my/your/our opinion it would be worth fitting but the installation would be correct to the regs.

I am sorry could you point where in the regulations does it state "If the end user says he does not believe the potential for damage warrants the cost of protection then it is not required"? No its a statement of fact, my point is in even the smallest house the less than £30 protection will be protecting at least £5k of potential damage. Thus the cost of protection being under £30 will generally always warrant its requirement.

I can think of situations where say room for a consumer unit is limited so fitting one would mean relocating a consumer unit or having to make big changes, so would massively increase the cost of having to fit an SPD then there is an argument.

If a customer says they dont want the cost of RCD's is that also ok also?
 
Little old lady has lived for 80 years and has never once had the above problem, nor does she know anyone who has. And neither do I. Why? Cos it happens so incredibly rarely that the risk is negligible. Also, little old lady is on state pension, so has very limited funds and does not want to spend unnecessarily, £70 is a lot of money to her. She wouldn't like to learn that her electrician was mis-selling her unnecessary items.

SPDs are there to help protect sensitive electronic equipment, I have not heard of them being touted as protection against direct lightning strikes of the magnitude that would destroy fixed wiring. Where are you getting this information from?



You're misrepresenting my argument. IF a surge event happens, and the SPD protects £5k worth of equipment (which it isn't guaranteed to do BTW), then it was money well spent. However, the odds of it happening are so incredibly slim as to be negligible. And even if they weren't, who am I to make that decision? It's up to my clients.


Without a link to back this comment up, this smells of fertiliser.


Why? Why should I make my clients spend £20 more than they have to, if they don't want to? If £20 is nothing to you, then send me £20 now.


This is a truly absurd comment.

Out of interest, before the 18th edition, were you forcing these oh-so incredibly important SPDs on your clients?

I don't know anyone who has had their house burnt down, nor do I know anyone that knows anyone.. I guess I don't need to bother having smoke alarms. I also don't know of anyone that has been injured or killed by an electric shock where they don't have RCD protection.. Guess I don't need RCD's.. I know loads of people who used to drive with no seat belt, don't know of anyone that ever got injured or killed because of not wearing a seat belt, guess I don't need to bother with that either..

Just look at car chargers and the importance of PEN fault protection, how incredibly rare would that be, yet its still a mandatory factor, by your logic we should not bother.

No I was not forcing SPD's, the problem is they were a niche item that was very expensive, because they introduced it and now thousands of them are being fitted they have become very cheap, just in the same way RCD's and RCBO's have. Just look at AFDD, when they make those mandatory they will come down massively in price.
 
If a customer says they dont want the cost of RCD's is that also ok also?
Yes, of course it is. It's then your decision whether to continue......contrary to 7671 18th.

£30 or £3000, omitting SPD is not contrary, where domestic work is concerned.

The argument is not about whether they are worth it or not, it's about necessity.
 
I am sorry could you point where in the regulations does it state "If the end user says he does not believe the potential for damage warrants the cost of protection then it is not required"? No its a statement of fact, my point is in even the smallest house the less than £30 protection will be protecting at least £5k of potential damage. Thus the cost of protection being under £30 will generally always warrant its requirement.

I can think of situations where say room for a consumer unit is limited so fitting one would mean relocating a consumer unit or having to make big changes, so would massively increase the cost of having to fit an SPD then there is an argument.

If a customer says they dont want the cost of RCD's is that also ok also?
It doesn’t and nor did I in any way suggest it does.

I detailed word for word the actual regulation ahead of this, and then added my own commentary/comments such as the section you mention, in much the same way as others have done, yourself included.



The regulation uses the term warrant and not more than/less than for very good reason, because it is not just the £ cost of replacement vs £ cost of protection which needs to be considered.



This has been mentioned by others already.

If it was it would be simple, but ridiculous; some bit of Tech cost £31.00 the protection costs £30 so the protection is mandatory, but the customer then gets a discount to £29.00 so the protection is no longer required??

There are so many factors to consider, there is no tech whatsoever – so £0 hence on first sight it doesn’t warrant the cost of protection; however, the customer knows that actually any unavailability would have severe impact to them, so in spite of the £ cost of replacement vs £ cost of protection being completely in favour of omitting the protection, in actuality the customer knows the protection is warranted.

Similarly, the customer appears to have lots of stuff, but it is provided on rent, any failures mean a brand-new replacement at no cost to the customer! – clearly this doesn’t warrant SPD protection. Alternatively, the customer has an assured new-for-old insurance policy – again any failures result in them getting new tech for free (Saves them having to “Spill” a drink into the TV)….. The list of circumstances is endless!

Who is able to make this decision – the balance between the cost to the customer based on their personal circumstances, experiences of previous incidents at that property etc – it certainly isn’t the electrician trying to upsell that can do this, it is of course the customer themselves.

Irrespective of one’s own bias on SPD being a good/bad thing the regulations make it clear, not fitting SPD in a single dwelling where the cost of protection is not warranted is completely in-line with the regulations.

As to good/bad I have differing opinions, I have SPD fitted at my own home, I recommend SPD on every job (not usually residential work – I work on larger projects usually); however, I have come to the belief that in the long term they are going to be useless.

In general SPD can only withstand one major surge, so inevitably where the protection is needed after the first Major surge (or perhaps many minor surges) the installation is back to being without a working SPD, and since at homes absolutely no one routinely checks the condition of the consumer unit on a regular basis – it would remain unnoticed.

And whilst this is my conclusion, based on the technical facts, it doesn’t change the actual written regulations, which we all must adhere to.

As for a customer not wanting RCD, yes you check whether it may be omitted in accordance with the regs such as 434.3 for example - and if the regs permit it then yes you may omit it just like omitting SPD where the regs allow it.
 
I don't know anyone who has had their house burnt down, nor do I know anyone that knows anyone.. I guess I don't need to bother having smoke alarms. I also don't know of anyone that has been injured or killed by an electric shock where they don't have RCD protection.. Guess I don't need RCD's.. I know loads of people who used to drive with no seat belt, don't know of anyone that ever got injured or killed because of not wearing a seat belt, guess I don't need to bother with that either..

Just look at car chargers and the importance of PEN fault protection, how incredibly rare would that be, yet its still a mandatory factor, by your logic we should not bother.

No I was not forcing SPD's, the problem is they were a niche item that was very expensive, because they introduced it and now thousands of them are being fitted they have become very cheap, just in the same way RCD's and RCBO's have. Just look at AFDD, when they make those mandatory they will come down massively in price.

I think you are confusing want/likes with regulations and law, they are quite different.

Smoke alarms - no I may not know anyone, and think they are unnecessary - But they are required by LAW

RCD - no I may not know anyone, and think they are unnecessary - But they are required in some cases by the regulations

Seat Belts - no I may not know anyone, and think they are unnecessary - But they are required by LAW


Opinion is one thing, but we still abide by laws and regulations.

(And I don't actually think the above are unnecessary)
 
I don't know anyone who has had their house burnt down, nor do I know anyone that knows anyone.. I guess I don't need to bother having smoke alarms. I also don't know of anyone that has been injured or killed by an electric shock where they don't have RCD protection.. Guess I don't need RCD's.. I know loads of people who used to drive with no seat belt, don't know of anyone that ever got injured or killed because of not wearing a seat belt, guess I don't need to bother with that either..

Just look at car chargers and the importance of PEN fault protection, how incredibly rare would that be, yet its still a mandatory factor, by your logic we should not bother.

No I was not forcing SPD's, the problem is they were a niche item that was very expensive, because they introduced it and now thousands of them are being fitted they have become very cheap, just in the same way RCD's and RCBO's have. Just look at AFDD, when they make those mandatory they will come down massively in price.
Your own logic is so badly flawed that I suggest you may want to consider retraining as a plumber:

1 - smoke alarms, RCDs, PEN fault protection, and seat belts SAVE LIVES. SPDs, under certain circumstances, save delicate electronics. Unless the electronics themselves are actually used to preserve life, there is no comparison.

2 - RCDs, PEN fault protection, seat belts, and (at least for new builds, rentals etc) smoke alarms, are MANDATORY. SPDs, in dwellings and in many other situations, are not.

I am not denying that surges happen, nor that they can damage electronic equipment. However, for most situations, the chances are very, very low, and the consequences largely insignificant - your TV goes on the blink, or your phone gives up. It's hardly life or death is it?
 
Let's face it, all houses have equipment worth more than £30 that could potentially be damaged by surges. Show me one that doesn't and I'll show you a cave.

I am not saying that, as said above the regs use the term warrant, not "does the equipment cost more than.."

We experience this all the time, buy a new kettle or microwave or whatever and you get the usual "do you want extended warranty for £29.99?"

You make a decision based on the cost, likelihood, and personal circumstances, yet most times the cost of the replacement would be more than the £29.99 or whatever it is, many of us won't buy it though as it's covered by our insurance, or the likelihood is so small etc

The regs recognise this, and allow a decision to be made, such a decision is every bit as valid as your or my opinions, in most cases probably more valid as the customer actually knows their circumstances.
 
Your own logic is so badly flawed that I suggest you may want to consider retraining as a plumber:

1 - smoke alarms, RCDs, PEN fault protection, and seat belts SAVE LIVES. SPDs, under certain circumstances, save delicate electronics. Unless the electronics themselves are actually used to preserve life, there is no comparison.

2 - RCDs, PEN fault protection, seat belts, and (at least for new builds, rentals etc) smoke alarms, are MANDATORY. SPDs, in dwellings and in many other situations, are not.

I am not denying that surges happen, nor that they can damage electronic equipment. However, for most situations, the chances are very, very low, and the consequences largely insignificant - your TV goes on the blink, or your phone gives up. It's hardly life or death is it?
SPD's can stop fires so can save lives
It doesn’t and nor did I in any way suggest it does.

I detailed word for word the actual regulation ahead of this, and then added my own commentary/comments such as the section you mention, in much the same way as others have done, yourself included.



The regulation uses the term warrant and not more than/less than for very good reason, because it is not just the £ cost of replacement vs £ cost of protection which needs to be considered.



This has been mentioned by others already.

If it was it would be simple, but ridiculous; some bit of Tech cost £31.00 the protection costs £30 so the protection is mandatory, but the customer then gets a discount to £29.00 so the protection is no longer required??

There are so many factors to consider, there is no tech whatsoever – so £0 hence on first sight it doesn’t warrant the cost of protection; however, the customer knows that actually any unavailability would have severe impact to them, so in spite of the £ cost of replacement vs £ cost of protection being completely in favour of omitting the protection, in actuality the customer knows the protection is warranted.

Similarly, the customer appears to have lots of stuff, but it is provided on rent, any failures mean a brand-new replacement at no cost to the customer! – clearly this doesn’t warrant SPD protection. Alternatively, the customer has an assured new-for-old insurance policy – again any failures result in them getting new tech for free (Saves them having to “Spill” a drink into the TV)….. The list of circumstances is endless!

Who is able to make this decision – the balance between the cost to the customer based on their personal circumstances, experiences of previous incidents at that property etc – it certainly isn’t the electrician trying to upsell that can do this, it is of course the customer themselves.

Irrespective of one’s own bias on SPD being a good/bad thing the regulations make it clear, not fitting SPD in a single dwelling where the cost of protection is not warranted is completely in-line with the regulations.

As to good/bad I have differing opinions, I have SPD fitted at my own home, I recommend SPD on every job (not usually residential work – I work on larger projects usually); however, I have come to the belief that in the long term they are going to be useless.

In general SPD can only withstand one major surge, so inevitably where the protection is needed after the first Major surge (or perhaps many minor surges) the installation is back to being without a working SPD, and since at homes absolutely no one routinely checks the condition of the consumer unit on a regular basis – it would remain unnoticed.

And whilst this is my conclusion, based on the technical facts, it doesn’t change the actual written regulations, which we all must adhere to.

As for a customer not wanting RCD, yes you check whether it may be omitted in accordance with the regs such as 434.3 for example - and if the regs permit it then yes you may omit it just like omitting SPD where the regs allow it.


I am sorry but when you consider the damage a lighting strike can do, not just to tech but to fixed wiring, the cost of a rewire and damage to electronic devices and we are not just talking laptops etc, we are talking washing machines, fridge freezers, cookers, TV's almost everything has electronics in it these days. That is why the regs changed so they become commonplace. You are going to have to do a lot to convince me that spending £30 is not warranted.

So ok lets say its a studio flat and its rented so apart from the cooker the landlord does not own anything else so does not care... So the damage that could be caused is new consumer unit, all the accessories, including lights etc, all fixed wiring and new cooker, so lets say £2000. When the regs were written and an SPD was say £200-£250 yeah I might agree there is an argument the cost is not warranted. But when you have the cost now at £27 thats more of a hard sell.

Where do you stop, £10million pounds worth of equipment, customer says no I dont want to spend £27 on an SPD... Does that pass your test of the cost of protection warranted? For me that does not comply with the regs as clearly it is warranted. We all know if you say to a customer do you want an SPD, it will cost you an extra £5 more than half will probably say no even if they don't know what an SPD is..
 

Reply to Client refusing spd in the UK Electrical Forum area at ElectriciansForums.net

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