Discuss Fire Alarm Open/Close protocol in the Security Alarms, Door Entry and CCTV (Public) area at ElectriciansForums.net

Please read the thread fully as you're missing the point....I already stated that I use a company for supply and commision on a regular basis.

The problem I have is with the closed system specialist equipment manufacturers and their 'pay us or die' ethic who charge way over the top for adding devices to a system that has been disigned and installed by someone else so even if there was a problem that went to court they would stand from under with the "we didn't design or install your honour" stand.

It isn't a pay us or die ethic, Lenny.

I grant that it is a case of pay for the commissioning or do without.

But that was, or should have been, a consideration for both the designer and the owner at the the time of design of the system, when that particular protocol was established.

If you use them that regularly, why not explore the option of becoming approved by them, and reducing cost that way? I don't know which company you're moaning about of course.

When they sign off on the commissioning of the devices added, they ARE taking responsibility for the design of the system - it is NOT retrospective in any way. And trust me, it will be them in court, should the system fail at any point after those changes, and should it result in criminal damage or loss of life. The owner's insurance company will make pretty damn sure of that.

The point is, that protocol was designed into the system for a reason, we presume. That's part of the cost overall of using that protocol in that system, and from a purely commercial point of view is why folks need to understand "cost of ownership" as a terminology, rather than "how much to get the fire officer off my back and stop the place getting closed down".

Thing is, who are you going to come after if your customer phones you to say he's just lost his business premises, all his business records, and thirty people got burned to death because the fire alarm didn't work? On an open or unlicenced protocol system, there's only one place to go - the person with responsibility for the system - you, if you were the last person working on that system. Then your insurer is going to start looking closely with the customer's insurer, at how you did the work, how you tested it, how you designed it, what care you took to ensure the system worked at the time, why it didn't work when it needed to and so on. They'll look at you, and your qualifications, expertise, competence, and when they decide that you were "only an electrician" (sad, but true), they'll throw the proverbial book at you.

That's the risk any company involved in fire alarm systems takes every day. While it seems extreme, it is all fact, and evidence exists everywhere to bear out what I say.

The key difference between an electrical installation, and a fire alarm system, generally, is that an electrical system whilst a potential risk to life, has so many levels of in built protection to ensure that risk is mitigated as far as possible. A fire detection system, by nature cannot have that. It relies 100% on knowledge - of design principally, to do what it needs to in the event of fire. It can't shut the fire down on its own, but by all accounts it absolutely must provide the earliest possible warning that fire has broken out.

So by paying their extortionate fee they havn't taken the resposibility off you at all.

No, that's not true.

Look - I didn't want this to descend into some sort of one "trade" is better than another - but I did want it understood that, certainly in the case of fire, a specialism really is a specialism, and not just a way of making money.

The truth is, while our commissioning rates are roughly twice what our general labour rates are, the margin on commissioning is no greater - we "make" exactly the same amount per hour on commissioning as we do on cable pulling. But for my commissioning guys, I have extra layers of cost that my cable pulling guys don't attract - training and education, extra kit and tools, market forces (I want the best guys, not just guys who know how to use a laptop), and so on.

Manufacturers are the same - they need to pay for protection of their protocol, development of it, development of the detection that works with it, development of the control panels that work with it, knowledge of the standards and requirements at all levels to ensure their kit will comply when installed, and will continue to do so as changes take place, as well as all the stuff I have to pay my commissioners for.

It all comes back to the original point - DESIGN.

There was (probably) a reason that licenced protocol system was used over and above anything available off the shelf - why was that? Particular C&E requirements, size of system, other reason?

That's why, today, you're paying £120 an hour for use of the protocol, and continued design protection - as I say, the design is not retrospective - it applies at the point of commission, and as such, that bod with his plug in lappy, is your man when the barbeque starts, whether he likes it or not.
 
I've already been told that to do this would be unwise for future work that may may or may not come my way!!!

I apologise if any of this has come across the wrong way but essentially I'm being held to ransom by a particular company and there genuinely isn't anything I can do about it.

Hey, don't get defensive mate. None of us are beating you with a stick, only trying to explain how that situation comes about and why.

And no need at all to apologise - your views on this are every bit as valid as anyone else's.

Its about understanding both sides - and helping out if we can.

I get your point totally, and I've had the same frustrations over and over -

specifically "why" a closed or licenced protocol system was used when an open one would have done the job just fine.

But no, there isn't much you can do about it, if you're stuck with the protocol.

What you can do, though, is explore options for getting more hands on with that protocol, and in the mean while, explain to the customer the reasons why charges are so high, and that ANY maintenance company is going to charge that cost on.

Who's the company involved?
 
I think Lennys experience though does show how NOT to sell the benefits of an "in house" system if they client feels cheated somewhat afterwards - this is something that the companies involved need to get away from.
Interestingly,Apollo had mentioned licencing their protocol so that you couldn't just walk into ADI and buy a C-TEC with Apollo and install it without having a current dongle (or similar) but I haven't heard anything of this in a while but maybe ALL manufacturers need to be on board with this idea to keep the cowboys/chancers away from the configuring side of the fire system.All systems are maintainable by any one competent and devices can be changed like for like without having to use a laptop (in most cases - not sure about Protec as have only had the "pleasure" the once!).
 
I know this thread is over a year old but I have recently Joined Apollo and found this thread particularlly informative.

Although I am currently working on another research project, it is my intention to quantify and publish the state of the current open/closed protocol situation.

It would be appreciated if the individuals that have contributed to this thread email me , so I can issue a short survey based upon your experience's.

The results of the study will be sent to the participants. Thankyou and hope this is a step in the right direction to educating the end users.

[email protected]
 
An even bigger problem with closed operating protocol is one that i have had the misfortune to encounter where the Project BMS was a different manufacturer to the Fire Alarm company!! Neither were willing to give the other company there operating protocol so that the 2 systems could talk to each other!! We are talking here about a massive Project site, with literary many thousands of control points on each system. Yes it was a very big mistake in the first place having two separate systems/manufacturers, and if it hadn't have been caught in time, an astronomically expensive fix would have been required!!!

I wonder if anyone here, can visualise what would have been needed to overcome this situation?? A clue would be the inclusion of ASCI codes..

In the end, the fire alarm manufacturer was dropped from the contract, and a variation order made to the BMS system for the inclusion of there fire alarm modules. Which was a shame, as the BMS system was Crap with a capital ''C''
 

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