Mains replacement help needed!

[Gemma]

Hello,

I am a non-electrician and not planning on doing this myself but was wondering if anyone could offer any advice...

I live in a leasehold property. I came home one day to find no mains supply. We have had our provider (British gas) in who said the main fuse outside is fine and the problem is with the cable (which runs unde rmy nice wooden floor).

As we don't know how it happened the insurance does not cover it.

The freeholder is willing to replace the mains but only in a plastic tube running along the ceiling.

My main questions are:
Is it safe to have the mains running along the outside of a wall?
When does the supply cable stop being the electrity boards responsibility and become mine? If the fault is before the meter does that make a difference?

Thanks for any help you can offer!

 

[Deleted member 9648]

Hello,

I am a non-electrician and not planning on doing this myself but was wondering if anyone could offer any advice...

I live in a leasehold property. I came home one day to find no mains supply. We have had our provider (British gas) in who said the main fuse outside is fine and the problem is with the cable (which runs unde rmy nice wooden floor).Seems unlikely but not impossible...get a second opinion from a qualified electrician,BG are not noted for getting it right .....shall we say.

As we don't know how it happened the insurance does not cover it.

The freeholder is willing to replace the mains but only in a plastic tube running along the ceiling.

My main questions are:
Is it safe to have the mains running along the outside of a wall?Yes if properly mechanically protected.
When does the supply cable stop being the electrity boards responsibility and become mine? If the fault is before the meter does that make a difference?Anything on the consumers side of the meter is yours, before is the suppliers

Thanks for any help you can offer!

................................

 

[Gemma]

Thanks!

We have had an electrician (Freeholder supplied) who put temporary mains and it now works perfectly.

Very odd it stopped working suddenly, no signs its been tampered with.

 

[Engineer54]

Couldn't agree more with Wirepuller's advice. Get a second and third opinion though, and from ''fully qualified'' electricians. Not sure what difference it makes whether it's known how it happened or not as to it affecting house insurance. I'd get some legal advice on that one, as it's clearly not due to your negligence or detrimental actions!!