strange socket

[bluesky]

a customer called me and said one socket does not work, popped down and pushed in kewtech tester, no light, ok it does not work, tested voltages between live&neutral, 240volts, 240 volts between live&earth as well, ok i thought the socket is broken, replaced with a new socket, then pushed in the kewtech tester, still no light at all, this really puzzled me, all the volts are there, how come the socket can not work properly?

 

[young tech]

maybe the tester does not work, the kewtech tester that is

 

[ukpablo]

is it on a ring or a spur?

check the terminals on the skt that feeds this skt? i assume that it is a spur?

 

[bluesky]

the tester is fine, checked it on another socket and worked fine,

yes it is on a spur

 

[Deleted member 9648]

Your replacement socket may be faulty..... (unlikely but you should eliminate this first)........or I would suspect a neutral problem,high resistance/break.... enough to light your voltage tester but not enough for the kewtech to register.

 

[chris gray]

plug your mft and see what voltage you get

 

[ukpablo]

if the socket that feeds it is ok with voltage on mft then ir test the spur cable leg?

see what it reads?