Socket live all the while

ian Lines · Feb 20, 2018

Hi can someone shed some light on the above ? swapped out a single gang wall socket ( working perfect ) for single gang with usb, simple job wire up like for like. however the flick switch on the new usb socket which was working perfect for two days does now not cut the power and the socket is live all the while even when the flick switch is in the off position. I thought it was a faulty switch so took it back and got a replacement but the same has happened again....works fine for a couple of days then the flick switch part wont cut the power.....thanks in adavance

Squid · Feb 20, 2018

Is the power still live when you flick the switch or are you talking about the USB ports as they are normally permanently powered. Do you still have the old socket and what make are the new ones you bought?

westward10 · Feb 20, 2018

Cut power to what, the usb outlet or the 13A outlet and how are you verifying this.

ian Lines · Feb 20, 2018

power is still on (3 pin plug part) when i flick the switch to the off position and i assume the usb part is live all the while anyway
this is what i got BG 13A 1-Gang SP Switched Socket & 2-Gang USB Charger Port White | Switches & Sockets | Screwfix.com - https://www.screwfix.com/p/bg-13a-1-gang-sp-switched-socket-2-gang-usb-charger-port-white/6914f

camerabloke · Feb 20, 2018

Are you using a volt stick to test?

ian Lines · Feb 20, 2018

no just plugging in the 3 pin plug and my appliances come on

Pete999 · Feb 20, 2018

BG now there is a name for reliability

telectrix · Feb 20, 2018

Pete999 said:
BG now there is a name for reliability

I've fitted loads of BG kit. never had any problems. some time ago, the N and E bar screws were a pain. thread sealer or similar. but that was ages ago.

MJPD29 · Feb 20, 2018

Did you buy a LAP one out of screwfix by any chance? If so return and never buy again, cheap DIY rubbish

telectrix · Feb 20, 2018

Matthewd29 said:
Did you buy a LAP one out of screwfix by any chance? If so return and never buy again, cheap DIY rubbish

there again, just fitted 24 chrome accessories for a client. all LAP , client's request. 1 twin socket had a duff switch. other than that, no probs.

ian Lines · Feb 20, 2018

no its BG branded ...cant understand why it works perfect for a couple of days and then malfunctions....

telectrix · Feb 20, 2018

could be a bad batch. try getting it swapped for a schneider or click ( if click do the usb ones).

NDG Elecs · Feb 20, 2018

I think any company with the initials BG is probably best avoided! Saying that I have recently fitted a fair amount of the BG Nexus metal plate range, and they seem alright. The customer wanted to go with Lap at first, but I pointed them towards the numerous bad reviews saying that the switches give up the ghost after a couple of years. You pays your money and gets what you get!