Problem with 3 outlets immediately after solar installation

[Alexander123]

I recently had a solar installation at my home. Immediately afterward, a GFCI outlet in my garage stopped working, had no power, and could not be reset. At the same time, my two outdoor outlets stopped working. I first checked the new breaker box the solar installers put. However, no breaker was tripped and this was confirmed by turning off and on each breaker to see if the GFCI would get re-powered. At this point, I contacted the solar installers. They brought in some maintenance people who tried replacing the GFCI outlet, testing the breakers again, checking the new breaker box wiring, and resetting other GFCI outlets around my home. They could not find the problem. Additionally, they stated they could also find no fault from the installers and told us we would have to hire our own electrician. They told me if the electrician finds fault with solar installers then they will consider reimbursement after looking at the electrician's review. Now I feel I have two options.

Option 1: Try to fix it on my own and if so, does anyone here have some advice on how to fix the problem?

Option 2: Hire the electrician on my own and if so, any advice on hiring an electrician and how to explain my situation to them?

Also, is this fair on the part of the solar installers to identify the problem, not fix it, and determine they are not at fault?

 

[Ryandamon3rd]

I recently had a solar installation at my home. Immediately afterward, a GFCI outlet in my garage stopped working, had no power, and could not be reset. At the same time, my two outdoor outlets stopped working. I first checked the new breaker box the solar installers put. However, no breaker was tripped and this was confirmed by turning off and on each breaker to see if the GFCI would get re-powered. At this point, I contacted the solar installers. They brought in some maintenance people who tried replacing the GFCI outlet, testing the breakers again, checking the new breaker box wiring, and resetting other GFCI outlets around my home. They could not find the problem. Additionally, they stated they could also find no fault from the installers and told us we would have to hire our own electrician. They told me if the electrician finds fault with solar installers then they will consider reimbursement after looking at the electrician's review. Now I feel I have two options.

Option 1: Try to fix it on my own and if so, does anyone here have some advice on how to fix the problem?

Option 2: Hire the electrician on my own and if so, any advice on hiring an electrician and how to explain my situation to them?

Also, is this fair on the part of the solar installers to identify the problem, not fix it, and determine they are not at fault?

I am going through the same issue with Empower solar. I am planning on reporting them to the licensing board. Also, I’m going to probably take legal action and hire a lawyer to look over the contract and sue the company because they installed the solar panels. Everything worked fine until they installed the solar panels. this issue should’ve been addressed when they installed everything.