- Mar 5, 2011
- 1,076
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- If you're a qualified, trainee, or retired electrician - Which country is it that your work will be / is / was aimed at?
- United Kingdom
- What type of forum member are you?
- Practising Electrician (Qualified - Domestic or Commercial etc)
- Business Name
- abc Electrical
Had a call at 11.40 am Sunday.
Lady calls me and says she needs me to reconnect power to her house as Scottish Power would not connect existing supply, they required an electrician to reconnect.
Confirm that as it's holiday time the charge should be £70.00 for call out and £70.00 for first hour, but as it was a civilised hour £70.00 total would do for upto an hour. This was agreed
I told her that as I don't know her I would require payment via card before call out (landlord could call and I would take payment over phone).
She could not get hold of LL but promised payment on site
Took them at word and arrived onsite to find SP finishing off.
Arrive to find a lady tending horses in stable of adjoining property; who is also a letting agent and owes me £40 from a job she didn't pay (got me to do work- third job for some landlord and then tells me to invoice landlord direct who does not pay)
Said hello and asked her and asked if the landlord of the property Scottish Power was working on was there, she directed me to a door and said the tenant was in.
Spoke to tenant and looked onsite to find 3 phase 200A supply where 3 10mm equiv VIR's had been supplying the whole place. There was only one house (with attached flat), and 2 stables off this supply. All the farm machinery was long one.
There was an open busbar chamber with a date stamp of 1958 on it, with some very dodgy looking VIR's and fused neutrals.
I am glad I gave the stipulation that I would charge for a call out and connect it it was safe, as it wasn't I had to make arrangements to call the wholesaler tomorrow (closed till Thursday for New Year) and get them to open up specially.
At this point I asked the householder to get the landlord over (who was nearby) to allow her to stay in the loop. At this point the same letting agent I spoke to earlier comes over :6:
Asked for the £70 (as already agreed) and the landlord said 'How about £50 for cash'. To which I said I had discounted from £140 to £70 and also left a family day out (wifes birthday) to come and attend this.
Told her it would be £200-£250 for materials and around the same for labour and I could arrange it for tomorrow. LL then said she wanted copies of all the wholesaler receipts
Spoke to the wife when I got home and told her of the history with the letting agent / landlord (same woman)
Original story from this agent / LL
Called me to do work
Arrived, did work, got paid (so far so good)
Added more work- EICR for new house (3 years old), 14 items coded, did basic remedials, got paid
More work added, did other clients first and then called to arrange works- told to 'not to bother and would not be using me again' and was hung up on
Added this letting agent to black list on my mobile; no more calls from her
2 weeks later agent called (from different number) to same property to change 2 ELV lights (t/f failed) all apologetic. When arrived at property tenant told me they insisted I came as she had been let down twice in the past week.
Did job invoiced- agent now tells me to seek payment from landlord in England direct as she has fell out with him
So roll on 3 months and this happens, once I found out it was her I had a gut instinct to walk away, still got £70 so previous invoice paid and a bit in the hip.
The missus and I agreed- so I called the tenant and decided to walk cancel- but gave her a full explination.
Felt really guilty for letting the tenant down but I am running a business, not a charity.
Lady calls me and says she needs me to reconnect power to her house as Scottish Power would not connect existing supply, they required an electrician to reconnect.
Confirm that as it's holiday time the charge should be £70.00 for call out and £70.00 for first hour, but as it was a civilised hour £70.00 total would do for upto an hour. This was agreed
I told her that as I don't know her I would require payment via card before call out (landlord could call and I would take payment over phone).
She could not get hold of LL but promised payment on site
Took them at word and arrived onsite to find SP finishing off.
Arrive to find a lady tending horses in stable of adjoining property; who is also a letting agent and owes me £40 from a job she didn't pay (got me to do work- third job for some landlord and then tells me to invoice landlord direct who does not pay)
Said hello and asked her and asked if the landlord of the property Scottish Power was working on was there, she directed me to a door and said the tenant was in.
Spoke to tenant and looked onsite to find 3 phase 200A supply where 3 10mm equiv VIR's had been supplying the whole place. There was only one house (with attached flat), and 2 stables off this supply. All the farm machinery was long one.
There was an open busbar chamber with a date stamp of 1958 on it, with some very dodgy looking VIR's and fused neutrals.
I am glad I gave the stipulation that I would charge for a call out and connect it it was safe, as it wasn't I had to make arrangements to call the wholesaler tomorrow (closed till Thursday for New Year) and get them to open up specially.
At this point I asked the householder to get the landlord over (who was nearby) to allow her to stay in the loop. At this point the same letting agent I spoke to earlier comes over :6:
Asked for the £70 (as already agreed) and the landlord said 'How about £50 for cash'. To which I said I had discounted from £140 to £70 and also left a family day out (wifes birthday) to come and attend this.
Told her it would be £200-£250 for materials and around the same for labour and I could arrange it for tomorrow. LL then said she wanted copies of all the wholesaler receipts
Spoke to the wife when I got home and told her of the history with the letting agent / landlord (same woman)
Original story from this agent / LL
Called me to do work
Arrived, did work, got paid (so far so good)
Added more work- EICR for new house (3 years old), 14 items coded, did basic remedials, got paid
More work added, did other clients first and then called to arrange works- told to 'not to bother and would not be using me again' and was hung up on
Added this letting agent to black list on my mobile; no more calls from her
2 weeks later agent called (from different number) to same property to change 2 ELV lights (t/f failed) all apologetic. When arrived at property tenant told me they insisted I came as she had been let down twice in the past week.
Did job invoiced- agent now tells me to seek payment from landlord in England direct as she has fell out with him
So roll on 3 months and this happens, once I found out it was her I had a gut instinct to walk away, still got £70 so previous invoice paid and a bit in the hip.
The missus and I agreed- so I called the tenant and decided to walk cancel- but gave her a full explination.
Felt really guilty for letting the tenant down but I am running a business, not a charity.