have been reliably informed that the inverter is a dual tracker so the SP2000 should be fine on the system, I will have to have a look on what string it is on as east west split with 10 & 6 split.
but looks likely BMS fault on the system.
trying to get hold of Growatt Technical see if the system has actually generated anything in it's lifetime since battery installation
 

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Title
Pv Battery Storage Retro Fit
Prefix
Battery 
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Green Energy Forums | Green Energy Hub
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marc8,
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