OP
oldtimer
Out of interest, what does a client receive for a £175.00 a year maintenance contract?
They get an extended warranty and with regards to the customer I quoted if they had took the time to have serviced her system they would have found that it was not wired correctly instead they came in set the alarm off put serviced the alarm on the worksheet and asked for a signature and it all took 15 minutes. The customer also explained that she had paid on average £1500 over the past ten years where she had no need to to call them out once as she said I will notify my insurance company that I have an alarm but do not have a maintenance contract get you to give it a comprehensive service every year and if it does break down I will get it upgraded with a years warranty thrown in because just like British gas the alarm company was telling her that her system needed upgraded due to age