Suppliers meter needs reset, who is responsible?

[Robb]

Hi all,

I recently attanded a property for a landlord that had no power on the economy 7 heaters. Normal supply was fine. I checked all the fuses and switches and got all the heaters working. I told the occupier it is their electricity suppliers problem as it is aproblem with the meter,

When the electricity board came out they said the meter just needed reset and any electrician should know this. Now the landlord is not happy about my small charge to him, but surely the meter is not my responsibility. If I should know to reset it then so should the landlord and tennant?

Any opinions on this

 

[Guest112]

well he rang you and called you out at the end of the day mate,

 

[Robb]

He did, and will have to pay. But I'm sure he will argue the ----.

 

[Rockingit]

If electricians were allowed to go around resetting meters then my bill at home would be significantly lower than it is!!

Most meter companies protect their meters as though they were the elixir of eternal youth..... have never heard anything so stupid.

 

[SYKRAPS]

So in one breath the DNO say keep your hands off our equipment then in the next they say reset it...............

You did the right thing by not touching it Robb after all thats what the standing charge is for that we all pay IMO

 

[Robb]

Well said guys. I could'nt agree more. Just need to build my defence!!!

 

[Rockingit]

Who was it attended - the DNO or the energy supplier/meter co. ?

 

[FAA Greenie]

So how do you reset them? Not something i've come across.......

 

[Robb]

Apparently there is a reset button on the meter. There was of course no manual, and I have never installed one. In the customers words, it was the "electricity board" which in this case would be the SEC

 

[FAA Greenie]

More importantly, what i should be asking is under what circumstances do these things trip? Anyone know?

 

[JD6400]

You are talking about the DNO's company meter ?

 

[Robb]

Yes, the DNO meter. If I am supposed to know how to reset it then so should the landord or tennant, as this sort of information is never given out

 

[JD6400]

Well if i were you i would get your client to look at this thread , because if it is how i understand it , then the DNO have been chatting rubbish !

 

[snowhead]

The DNO do not own or maintain the meters, they are the energy suppliers equipment.

 

[JD6400]

The DNO do not own or maintain the meters, they are the energy suppliers equipment.

Fair point but this is more about "every spark should know how to reset them" !? wtf !

 

[Robb]

Exactly the point dp.

 

[JD6400]

It sounds like either the client is trying to swing the lead , or some one from the DNO is just making the op's job a pain in the arse ?