Robbing ********!

[D80]

In late November got a phone call from a telecoms company (who shall remain nameless at this point) about changing my line rental to then. Said they can do it for £6 a month.

"Send me an information pack, I'll have a read over it", I said.

A few days later, no information pack, I'd been stuck on the service directly. And only found out due to a serious amount of sales calls from other companies hitting the landline, and a couple of sorry to see you go letters from existing providers. Was with Sky Broadband at the time and the costs there went up due to call package moving from them.

Anyways, I cancelled the service and went back to BT. All's good I thought. Thought wrong though, got a bill in the door today for £260.56. I reckon I was with them 10 days at most, and I never signed up to the bloody service to begin with.

Spent an age on the phone trying to speak to someone today about it (no freephone numbers for these ***** so the costs are rising), any ideas on what my options are here?

Needless to say I won't be paying the bill! It's already cost me money, and I think trying to sue the ***** will be an expensive waste of time exercise, and I don't need the extra hassle, its been enough hassle to get my line back to BT and sort my broadband out already. Needless to say I'll be going back down the rude route of telling anyone selling anything to f off in the future.

 

[Richard Burns]

Not a good thing there, certainly do not pay and send detailed written confirmation of your complaint to the company.This is "slamming" a form of mis selling that Ofcom are cracking down on.I would submit your complaint to Ofcom, with details of the exact datesThey have an online form here https://stakeholders.ofcom.org.uk/tell-us/switched-without-permissionThey will not investigate individually but will do group action against them if they have enough complaints.Ofcom also have a short web page that explains your possible actions hereOfcom | A guide to telecoms complaintsGood luck with a suitable resolution.

 

[telectrix]

as richard says, but purlees name and shame in case any others here get conned. i was conned some years ago with an electricity supplier, my average bill with manweb had been around £1500 for the year. with these clowns, it went up to £16,000.

 

[mattmoo1974]

BT cancelled my broadband cos they could no longer provide it(It worked for 7 months stopped one day and they just gave up,i Live in the sticks to say the least)
They then continued to charge me for the BB even tho THEY cancelled it, I refused to pay the bill until they removed the BB charges..(I rang once/twice a week)
After 8 weeks they finally removed the charges for BB so i payed the bill in full.
Just as i was about to put the phone down i was told i would be charged a late payed fee which basicly turned out be the same as 1 months BB i was charged..
There all as bad as each other, My advice would be to get your number on the TPS and you wont get any "Unwanted calls"
I am its bliss, No cold calls, No stupid text message calls, NO "Have you been mis-sold PPI"
I personnel wouldnt even bother to ring them, Unless you ve signed a contract with them there having a Laugh..

 

[mogga]

TPS is great BUT companies can phone and offer"Advice" not direc sales
had a call other day ( 6 calls over a few days no answer on pick up) guy started off asking for my wife ( bills in her name)
I explained it was My phone he then started to offer me advice on my Debt ( how does he know I have debt ) I dont
I went off on one and started asking him
1 WHY he was phoning ?
2 How he had got my number and my Wifes maiden name ( marrried 4 years)?
3 If he realised that I was going home to batter lumps out of the wife as I gave her money to pay bills and if she was getting us in debt then she was due a right good battering ( I would never hit my wife BTW )
He then stammered and seemed shocked Untill I explained that this could be the result of an "Advice call" to a disgruntled man

 

[trev]

I can imagine his face when you threatened to batter your wife. Priceless mate absolutely priceless

 

[keniff]

If these people are of a similar name to "chat chat" we had problems when we had a line from them they are useless and well worth avoiding!

 

[grantr37]

The TPS(telephone preference service)stops some calls from inside the UK, they just phone you from abroad which is outwith the system, a lot of times I have had phonecalls that are aggressive and abusive, they have done it to my family members as well. they phone up with "just a market survey" and within seconds they are grunting for your bank account details and credit card number, as well as asking about your utility suppliers....."for a survey"...."survey"....that's just what they do to start the frenzy of questions....they get very angry when you say no thanks and speak really fast in a way that kind of almost makes you stay on the phone....its kind of a form of NLP I think....
well I just smash the phone down hard:mad2: I know that they would have you signed up for all sorts of things and take your money in a flash, they would get paid a commission (probably a few pennies, nothing like a uk callcentre worker) and would never have any dealings with you again...so they're not worried...

 

[SPARTYKUS]

Use a refs whistle each time they ring. They'll either become deaf or get the message.

 

[UNG]

Getting a lot of unwanted calls to my mobile recently usually I just put the phone next to the radio or tv and turn it up a bit or tell them my phone is being monitored for malicious calls by my provider and I consider this to be one and will be reported

 

[Mike Watters]

If i have spare time i tell the guy im very interested in buying whatever crap he is selling then i proceed to tell him im popping out to the van to get my card to pay and just leave him there going hello,hello,hello,hello.