Underfkoor Heating

[Surreygirl]

Is it normal not to get a guarantee with underfloor heating. I had underfloor heating put in and so far I have not received the guarantee. The company have not received the form which he filled in whilst I was there but has not sent it in to the company involved. Also I discovered that he had actually charged me a much higher price than what he had actually paid for the underfloor heating! Is this normal practice for electricians to do that. I feel a bit annoyed about it as I already paid extra to have the laminate put down!

 

[telectrix]

It took all of 3 minutes to order it for that I have paid 100's of pounds on top of that. No thank you I will order parts myself after all without the part you cant work and earn the money I am paying to have it installed. If I buy tomato sauce I go to the shop the electrician is not the shop he is the in-between. I call it day light robbery myself I would have paid a damn sight less if I had ordered it myself. They gave me a quote over the phone and it was 100's of £'s cheaper.Who is to say this electrician will still be around in a few years time, but I am sure the heating company will be.

hundreds on top is over the top. but a small mark-up on materials is normal. it costs time and money to get the materials for you.

 

[dim_bulb]

so why didnt you get it yourself then? at what point did you realise that this could be sourced cheaper?

 

[snowhead]

Customer orders parts, if they're wrong or faulty the customer will have to pay for the extra time spent by the tradesman on a return visit and sorting out the correct parts.

Tradesman orders parts, if they're wrong or faulty the tradesman suffers the cost of lost time.

Was the prospective cost of the floor the same for the O.P as it was for the Electrician, or as he is known he must be a regular buyer and probably gets a better discount.

If you Buy parts for your car elsewhere and then try and get a garage to fit them, all you'll get is a big No.

 

[ipf]

Wow! Please can I give you a job as my buyer? I mean, a person who instinctively knows exactly what the right component is, without reference to any professional body, psychic knowledge of the installation environment, dimensions and ratings. You could save me a small fortune!! Normally, I have to use two and half decades of experience to understand the best solution for the job, ring/email around half a dozen or so suppliers to find the best deal, come and measure/inspect, loads of stuff.

Not enough info really, two sides and all that. But, in general, you only get what you see.
ps. I like the psychic reference. Who'd need a 5 week course if they were born so gifted.

 

[ipf]

I take it the OP is female.
They're natural, born & bred shoppers! :wink_smile:

And walk all over the job after all that graft.

 

[john999uk]

To me I would say that although the price you have been charged for the actual component is more than you could have bought it for, if the electrician supplied and installed it then if it doesn't work and he has to repeat the work. He has to stand the cost of his labour for the repeat install. If you buy and he fits and subsequently it doesn't work you have to pay for the electricians time again!!
So getting the electrician to buy and install is effectively an insurance against it not working and having to pay labour twice.
When you asked him to do the the job were you not happy with the price and what he was proposing?

 

[londonlec]

I spend a whole day most weeks sorting out materials. Who pays for that?

 

[Surreygirl]

so why didnt you get it yourself then? at what point did you realise that this could be sourced cheaper?

When they left the instructions behind of how to lay it. I phoned the company out of interest and bare in mind I was not getting it at trade price the difference in what I would have paid was 100's so how much they paid at trade price I do not know. The other thing to bare in mind is that the cost to me when I asked for the price sq meter for the area the thermostat I asked for (included in the price) was far superior to the one they installed which was the most basic thermostat. All very disappointing.

 

[Surreygirl]

I spend a whole day most weeks sorting out materials. Who pays for that?

Its included in the exorbitant prices you charge

 

[Surreygirl]

To me I would say that although the price you have been charged for the actual component is more than you could have bought it for, if the electrician supplied and installed it then if it doesn't work and he has to repeat the work. He has to stand the cost of his labour for the repeat install. If you buy and he fits and subsequently it doesn't work you have to pay for the electricians time again!!
So getting the electrician to buy and install is effectively an insurance against it not working and having to pay labour twice.
When you asked him to do the the job were you not happy with the price and what he was proposing?

His work was substandard. After he had left and I had paid him. Actually he asked for the money before he had finished the work and although I paid half I was not willing to pay the whole lot until he had completely finished but even then I had to get him back in again for various bits and pieces he does have part two and he does have "check a trade" plastered across his van but neither his nor his company name comes up when you check that out!

 

[DPG]

Its included in the exorbitant prices you charge

Is that line intended at londonelec specifically? Or electrician's in general? Daz

 

[jon small]

i wonder if slurrygirl grizzles and moans like this when she has her car serviced @£100 per hour at a main dealer ( grease monkey paid £10 / hr ) plus 200 - 500 % mark up on the parts ( have worked for main dealers in the past as an auto-electrician and know what their mark ups are ) of course she doesn't cos she'd never get her car back, if she knew anything about being in business she would know that all businesses have a mark up on parts, the u/f heating manufacturer isn't selling for what the materials cost them ffs - people like her annoy me as you can probably tell , she should ask her hairdresser what their mark up is !!

 

[john999uk]

His work was substandard. After he had left and I had paid him. Actually he asked for the money before he had finished the work and although I paid half I was not willing to pay the whole lot until he had completely finished but even then I had to get him back in again for various bits and pieces he does have part two and he does have "check a trade" plastered across his van but neither his nor his company name comes up when you check that out!

If he is advertising being a member of organisations he is not are you sure the relevant paperwork and notifications have been carried out?
Once you have paperwork and confirmation of required notifications then I would speak to trading standards about his van and him not being a member of the organisations.

The more I read about this bloke the more dodgy he sounds.

Does sound a bit like he has been taking the mickey.

 

[Surreygirl]

i wonder if slurrygirl grizzles and moans like this when she has her car serviced @£100 per hour at a main dealer ( grease monkey paid £10 / hr ) plus 200 - 500 % mark up on the parts ( have worked for main dealers in the past as an auto-electrician and know what their mark ups are ) of course she doesn't cos she'd never get her car back, if she knew anything about being in business she would know that all businesses have a mark up on parts, the u/f heating manufacturer isn't selling for what the materials cost them ffs - people like her annoy me as you can probably tell , she should ask her hairdresser what their mark up is !!

I dont take it to a main dealer. I have a very honest reasonably priced local chap and my car has ran for years without a

break down in the worst of weathers. No I buy the parts myself he does not make a thing on parts. I like honest people not rip off merchants!

 

[Surreygirl]

i wonder if slurrygirl grizzles and moans like this when she has her car serviced @£100 per hour at a main dealer ( grease monkey paid £10 / hr ) plus 200 - 500 % mark up on the parts ( have worked for main dealers in the past as an auto-electrician and know what their mark ups are ) of course she doesn't cos she'd never get her car back, if she knew anything about being in business she would know that all businesses have a mark up on parts, the u/f heating manufacturer isn't selling for what the materials cost them ffs - people like her annoy me as you can probably tell , she should ask her hairdresser what their mark up is !!

The electrician is not a shop selling UFH is he!! My hairdresser is paid a good price for her time she is not a rip of merchant like the high street hair dressers but what has that got to do with UFH! how is your hair today. People like you annoy me .You sound ignorant in more ways than one.