Hi,
I had some Quinetic switches installed today. Most of them are fine, one of them is not.
I have a light in each of my kitchen and dining room. My electrician replaced each of the one-gang switches with one-gang inline receiver switches (QURS1W).
The dining room switch works fine. The kitchen one failed immediately on trying to pair it - although it worked before holding it down to pair, it simply stopped switching at all after I tried to pair with another switch.
I took the unit back to TLC and got a replacement (the guy behind the counter muttering they don't usually fail).... But the replacement did exactly the same
The electrician (who had never worked with Quinetic switches before) was baffled. He did... something, neither of us is quite sure what, and it started working again. But then it stopped working again after he had gone. I'll get him back to fix it, I'm just trying to investigate.
The switch only has a single cable coming into it; and as far as I can see, it is wired up correctly (it's a pre-2004 cable, with red going into L and black going into L1... My very limited understanding of electrics says that this isn't a real neutral, but it's just taking the live back to the ceiling rose).
I'm not really sure what's going on: has anybody else experienced this? I can't believe it's a dodgy batch of switches, and I got unlucky twice.
Thanks.
I had some Quinetic switches installed today. Most of them are fine, one of them is not.
I have a light in each of my kitchen and dining room. My electrician replaced each of the one-gang switches with one-gang inline receiver switches (QURS1W).
The dining room switch works fine. The kitchen one failed immediately on trying to pair it - although it worked before holding it down to pair, it simply stopped switching at all after I tried to pair with another switch.
I took the unit back to TLC and got a replacement (the guy behind the counter muttering they don't usually fail).... But the replacement did exactly the same
The electrician (who had never worked with Quinetic switches before) was baffled. He did... something, neither of us is quite sure what, and it started working again. But then it stopped working again after he had gone. I'll get him back to fix it, I'm just trying to investigate.
The switch only has a single cable coming into it; and as far as I can see, it is wired up correctly (it's a pre-2004 cable, with red going into L and black going into L1... My very limited understanding of electrics says that this isn't a real neutral, but it's just taking the live back to the ceiling rose).
I'm not really sure what's going on: has anybody else experienced this? I can't believe it's a dodgy batch of switches, and I got unlucky twice.
Thanks.
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