Ec7 meter install DNO

[bigspark17]

Just had a customer been refused by dno to change to an ec7 meter/tariff they said they dont do it. Is this right? Cant see how this can be the case?

 

[Strima]

That would be their supplier not the DNO for a meter and tariff change.

 

[ashrow]

Is it not the electricity suppliers now that do the meters ie the ones that the custumer pays for the electricity (not the dno)

 

[bigspark17]

Sorry yes the meter company and DNO commonly the same in this part of the world (scottish power) but different departments. Any one else heard suppliers not willing to change to ec7?

 

[PEG]

Yep,they make the rules up,as they go along.....some folk end up having to pay the same rate on both meters? ...smart? ....no,it most certainly is not?

 

[snowhead]

Does this customer currently have EC7 with another energy supplier?
Do they have existing storage heating or are they installing it?

 

[bigspark17]

No there is just a standard meter at the moment, the house is old and used to run off a back boiler. The renovation was going to include a direct thermal store and 2x storage heaters. Hence why we need the ec7 metering installed!

 

[snowhead]

Found the issue with S.P and EC7

They don't have any new EC7 meters to fit and won't buy any old type.
They won't fit used / removed ones.
They are still testing Smart Meters with EC7 capability.

So if you don't already have EC7 with S.P, you can't have it.
Looks like find a supplier that can fit EC7 meters, either Smart or new old type.

Support Centre

Support Centre

community.scottishpower.co.uk

 

[R-fur]

Has the DNO part of ScottishPower agreed to the additional demand?

 

[Dave OCD]

I'm sure I've seen dual tariff smart meters with two outputs ?

 

[PEG]

Found the issue with S.P and EC7

They don't have any new EC7 meters to fit and won't buy any old type.
They won't fit used / removed ones.
They are still testing Smart Meters with EC7 capability.

So if you don't already have EC7 with S.P, you can't have it.
Looks like find a supplier that can fit EC7 meters, either Smart or new old type.

Support Centre

Support Centre

community.scottishpower.co.uk

This is both shameful,and,hilarious,bearing in mind the first stated completion date for the "smart" meter roll-out....

 

[snowhead]

I'm sure I've seen dual tariff smart meters with two outputs ?

You probably have, I saw it in another link somewhere that other Energy suppliers are using them.
On page 2 of the link in my post, there's a post suggesting S.P can't read EC7 Smarts correctly so it must be their software that's still being tested not the EC7 Smart meter.

 

[Dave OCD]

I think the one I saw was Eon, with a 100a contactor supplying the E7 heating board when energised by the meter. That was a Proteus, but didn't seem to have melted at that time.

 

[PEG]

I think the one I saw was Eon, with a 100a contactor supplying the E7 heating board when energised by the meter. That was a Proteus, but didn't seem to have melted at that time.

Yep,me folks were with Eon,on an E10 tariff,which is spread over three time periods in 24 hours.....BADoOING! is the noise,the contactor makes when switching