Managed to get a response from Varilight (going through the supplier) and it turned out it was faulty - returned and got a replacement which now works.
HI - I have the same problem....
I placed the Master dimmer at the door/room entrance with power being supplied via the switch-live (TC&E) from the ceiling light JB (Live to Live, Switch-Live to Load), and 3C&E cable connecting the single Master to the first Slave and a further run of 3C&E...
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