S
sparc
You'll be familiar with the scenario - quote includes a number of basic white pendants, but you arrive to ... "I found these lovely fittings in John Lewis, M&S, Laura Ashley (delete as appropriate) and thought you could put these up instead "...
For me this is now an immediate "that'll be an extra £50 thanks ".. having learned the hard way that the shinier and slicker the design, the crappier the installation and maintenance will turn out to be.
B&Q seems to have got their act together in their lighting product management team, but John Lewis and M&S currently get my vote for the worst and most clueless.
For me this is now an immediate "that'll be an extra £50 thanks ".. having learned the hard way that the shinier and slicker the design, the crappier the installation and maintenance will turn out to be.
B&Q seems to have got their act together in their lighting product management team, but John Lewis and M&S currently get my vote for the worst and most clueless.