Faults on new system just installed lastweek

SolarCity · Aug 8, 2011

Graeme Harrold said:
Also have to agree with Dansk on the point "I would never have let it go this far"..........reputation is everything to me, and no matter what the job, I always do it right first time, and heaven forbid there is a problem, Im back in a flash to resolve

That a customer has to come onto a professional forum to get advice on getting his system sorted is an absolute joke. I wouldn't criticise the electrician for getting it wrong - we all make mistakes - but I would DEFINITELY criticise him for not being there asap and getting it sorted.

After care is hugely important and if an electrician working for me had got it wrong, I'd demand that he got out there asap to sort it - failing that, it would be the last time he worked for me and I'd go and sort it myself.

PeteFT · Sep 1, 2011

northernsun said:
Right, it is definately not set right, the dials need changing to to 5 and 8 to be set to g83. fingers crossed that this will do it chnage it, it might have been running too long. Either way, you can let your installer know that it needs changing to g83, you can tell him that yes, the inverters are factory set to g83 at dial setting 0,0 but occasionally some come through that are'nt and they need to be changed- this is all in the installation manual.
He shouldnt need to change thye volatge or anything similar-just set it to g83.

FYI
I have been experiencing Grid Overvoltage problems, with my 4000TL, (connected to 21 x 190w Shotts), and following this thread. I have found out today that my inverter was shipped with dials setting, 0,0 and changed by the installer to 0,1 to get English, BUT the inverter settings were for G59/2 as required by my DNO for this size of inverter. This shows up as Special Settings via Sunny Explorer.

Pete