Discuss Board changes, customers and EIC's in the UK Electrical Forum area at ElectriciansForums.net

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Evening..I just wanted a bit of advice on the procedure to follow with regards to consumer unit changes, advice to customers and how to fill in an EIC. I have recently changed a consumer unit and I informed the customer beforehand that there may be faults on the system when the cables are checked. Low and behold when I checked the insulation resistance there was a cable down on a circuit. I have told the customer about it and told them I can investigate further, they then told me that they couldn't afford me doing remedial work and they would sort it out at a later date. How do I then fill out the EIC knowing there is a fault on the installation?
 
Should really have checked previously. Depending on your scheme provider, the test report may have a section for 'comments on existing installation'
 
What do you mean by "a cable down on a circuit"? By all means note it as a comment but it needs to be understood by anyone reading the cert.
 
so you could go to do a board change, do all your testing before you actually change the board, find the fault then to be told 'oh we can't afford to sort that out'. You have then spent two hours giving someone a free electrical check???
 
What was the IR reading?
I didn't want the emphasis of my post to be on the details of the test, I was hoping to get some advice on the correct procedure of board changes. (The IR reading was 7M ohms, which I know complies to regs, but leaving an installation like that doesn't leave me feeling comfortable). I have been asked to do another board change tomorrow and have been told 'there is a lot of dodgy wiring in the property'.
 
I didn't want the emphasis of my post to be on the details of the test, I was hoping to get some advice on the correct procedure of board changes. (The IR reading was 7M ohms, which I know complies to regs, but leaving an installation like that doesn't leave me feeling comfortable). I have been asked to do another board change tomorrow and have been told 'there is a lot of dodgy wiring in the property'.

Muppet. Nothing wrong with that. Complete EIC, do LABC notification and submit invoice. IF YOU ARE about to do another with "dodgy wiring" you are a FOOL. A visual when you visit to quote will tell you if you need to INSIST on a basic EICR. Should you be doing board changes>?????
 
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