Downlights and the different varieties..

[EbolaSideRoom]

With these JCC fittings was it the driver that failed? could it be replaced? we fit a lot of top end commercial fittings and a lot of them are well over £100 and only give a year warranty from delivery (it can be a further 2 months till the occupier moves in) with the fast-changing availability of fittings makes you wonder what will happen in a few years time.

Not always the driver, no. The LED6 has 6 1watt (ish) leds on the pcb that is the light source. On some that have failed the leds have gradually failed one by one; when they get down to 3 the driver, not being dimmable, begins to carp out and causes them to flicker. Eventually they give out, not before inducing seizures in the poor occupants...

 

[coolsparx]

It took me a while to move away from GU10 in a can, for the cost & availability in years to come. I settled for the Collingwood H2 Pro, which I’ve been fitting for about 3 years now. I have to say they are brilliant & I think I’ve had only 1 failure. They have a 7 year warranty & the price from my local CEF is very competitive.

I have a few customers who have had previous sparks fit JCC’s, they are complete c**p by comparison & are failing fast! 1 unlucky customer has well over a hundred of them in their new house, with no warranty due to builder issues.

 

[Toneyz]

It took me a while to move away from GU10 in a can, for the cost & availability in years to come. I settled for the Collingwood H2 Pro, which I’ve been fitting for about 3 years now. I have to say they are brilliant & I think I’ve had only 1 failure. They have a 7 year warranty & the price from my local CEF is very competitive.

I have a few customers who have had previous sparks fit JCC’s, they are complete c**p by comparison & are failing fast! 1 unlucky customer has well over a hundred of them in their new house, with no warranty due to builder issues.

By what I read on here it seems very disappointing for JCC I know a few years ago they had a problem with these fittings and I thought that they had resolved this as for the customer with over 100 fittings what has JCC said about it word gets around regarding poor products just by reading experiences from valued members on the forum has put me off buying them. This may be why like Sparkychick I have stuck to GU10 in a can.

 

[coolsparx]

By what I read on here it seems very disappointing for JCC I know a few years ago they had a problem with these fittings and I thought that they had resolved this as for the customer with over 100 fittings what has JCC said about it word gets around regarding poor products just by reading experiences from valued members on the forum has put me off buying them. This may be why like Sparkychick I have stuck to GU10 in a can.

JCC have said they will honour the warranty direct to the customer if the customer writes to them with some kind of proof of purchase or installation date, however because of a fallout with the builder & not knowing who the electrical contractor was, they have nothing in writting. I managed to purchase a couple of chrome ones for them (1 for replacement & 1 for a spare) but I could not locate any white ones which are the majority of their fittings. JCC are holding any remaining stock for warranty replacements only.

 

[Toneyz]

JCC have said they will honour the warranty direct to the customer if the customer writes to them with some kind of proof of purchase or installation date, however because of a fallout with the builder & not knowing who the electrical contractor was, they have nothing in writting. I managed to purchase a couple of chrome ones for them (1 for replacement & 1 for a spare) but I could not locate any white ones which are the majority of their fittings. JCC are holding any remaining stock for warranty replacements only.

I thought a lot of these manufacturers had stickers in them with batch numbers etc.

 

[coolsparx]

I thought a lot of these manufacturers had stickers in them with batch numbers etc.

They do have batch numbers, however the warranty is with the original installer who purchased them from a known wholesaler or can be passed on to the consumer with their invoice, but the customer has no invoices or paperwork at all. JCC sales told me that if the customer wanted to write to JCC customer services or warranty department they might honour it but they might not.

When I install anything with more than 12 month warranty I always state the specific model & manufacturers warranty period, so they have a chance to claim it themselves, however most customers just want to contact me if they have a problem.

 

[Toneyz]

Very poor considering the amount fitted.

 

[1Justin]

JCC have now discontinued this line and flogged all their stock to a wholesale discounter.

I installed some JCC Hybrids based on their generous quoted light level and the marketing hype, using my normal rules of thumb. The output was underwhelming. I made myself go back and squeeze in a couple of extras because it was a bit embarrassing. Cost me a day that did. I won't fit those again.

 

[Marcus Vaughan]

I installed some JCC Hybrids based on their generous quoted light level and the marketing hype, using my normal rules of thumb. The output was underwhelming. I made myself go back and squeeze in a couple of extras because it was a bit embarrassing. Cost me a day that did. I won't fit those again.

Interesting. I might just have had a near miss after sending mine back before installing. Shame because I like the idea of them.