Need help with a Reliance transfer switch connected to a GFCI outlet.

[b_hickman11]

I installed a Reliance Transfer Switch on my home. 8 of the 10 circuits are working correctly. 2 of the circuits are operating GFCI outlets. After hooking everything up, the GFCI outlets stay tripped. They will not reset. Who do I need to do?

 

[Lucien Nunes]

Does the problem occur with generator power only, grid power only or both? What voltages are you getting at the circuits feeding the GFCIs (Hot-neutral, Hot-ground, neutral-ground) ? How is the neutral / ground bonding arranged on the generator hookup?

 

[b_hickman11]

Does the problem occur with generator power only, grid power only or both? What voltages are you getting at the circuits feeding the GFCIs (Hot-neutral, Hot-ground, neutral-ground) ? How is the neutral / ground bonding arranged on the generator hookup?

Grid power only. I haven't even hooked up the generator yet.

 

[Lucien Nunes]

Are the correct voltages present at the GFCIs i.e. 120V hot-neutral, 120V hot-ground, near 0V neutral-ground?

 

[b_hickman11]

Are the correct voltages present at the GFCIs i.e. 120V hot-neutral, 120V hot-ground, near 0V neutral-ground?

Yes it has the correct voltage.

 

[Lucien Nunes]

If all three voltages are correct and the right way round, it's possible that there is something high-resistance that tests OK with a multimeter but falls out of spec when the GFCI tries to reset. With the power off, I would try continuity tests from the outlet to the transfer switch, to make sure for example that the neutral isn't high-resistance at the transfer switch. Which Reliance model is it?