I applied on a Sunday night and had my welcome pack by the Thursday with my assessment booked 4 weeks later, try phoning them theyre helpful.
 
Dont worry about it mate give it a week or 2 then give em a ring

first year was quick from paying to them sending me pack and assessment date
second year it was about 5 weeks after they took the cash reason I was told due to backlog becuase of increase in new applicants and that was only becuase i phoned them so all in all it was over 13 months from one assessment to the next
 
Had exactly the same. Money disappeared sharpish from the bank acount and couple months later had to remind them I needed an assessment as I was coming close to my 'sell by date'!!

Phone them and eventually got it sorted but if I hadnt dont know if they would have bothered?!?!
 
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