Samuel M

DIY
Nov 19, 2023
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Utah
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We have one room that seems to have lost most of its power last night. One of the outlets in the rooms has a power strip plugged in that powers the tv and video games, but we flip it off when not in use to save power. Last night, when I flipped the power strip on, the entire room lost power, but when I checked the circuit breaker it hadn’t tripped. To be sure, I turned the breaker off then back on, but no power was restored. The kicker is that the LED dome lights still glow faintly whether the wall switch is in the on or off position, but they do turn off when the circuit breaker is turned off. What might have caused this?
 
A loose connection on either the live or neutral.

There must be power as far as the lights, but after that, there’s a cable come out it’s terminal.

With the power off, don’t trust the breaker, get a proper voltage detector to test…. remove the front covers of each affected outlet or switch.

The loose cable will just be floating around
 
A loose connection on either the live or neutral.

There must be power as far as the lights, but after that, there’s a cable come out it’s terminal.

With the power off, don’t trust the breaker, get a proper voltage detector to test…. remove the front covers of each affected outlet or switch.

The loose cable will just be floating around
I have a Klein multi meter. Will that work for the testing, or should I get a plug in tester or a non contact tester?
 
A multimeter is fine set on the correct AC volts range.
 
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A multimeter is fine set on the correct AC volts range.
Alright, so I’ve checked every outlet and disconnected the led lights. At the outlets, I get 123 volts on the hot, and 15 bolts on the neutral. When I use a plug in outlet tester, it reads between correct and open neutral. If it’s wired wrong at the breaker, would it cause these issues?
 

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Alright, so I’ve checked every outlet and disconnected the led lights. At the outlets, I get 123 volts on the hot, and 15 bolts on the neutral. When I use a plug in outlet tester, it reads between correct and open neutral. If it’s wired wrong at the breaker, would it cause these issues?
Your problem is probably in the receptacle itself. Take it apart after turning the breaker off and you will probably discover the issue. Try a different outlet strip also.
 

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Utah
If you're a qualified, trainee, or retired electrician - Which country is it that your work will be / is / was aimed at?
United States of America
What type of forum member are you?
DIY or Homeowner (Perhaps seeking pro advice, or an electrician)

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Title
Room lost power without tripping circuit breaker.
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DIY Electrical Advice
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Samuel M,
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Megawatt,
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