W

Wilko

Evening All - got a call from Customer who had trouble with her washing machine which resulted in a damaged outlet for me to replace. Story begins with an odour in the utility room, which she rightly detected was coming from the washing machine (a late model German device). As she pays for appliance maintenance they attended and advised to put chemical cleaner through the machine on the "2 and a 1/2 hour long 90 degree cycle" which she later did. And the smell got worse and "the board clicked off". They attended again and found plug had failed. I can just see the fella - Smell of burnt plastics and cleaning the machine wasn't the fix, better note that down... :) .

IMG_1075.JPG
 
  • Like
Reactions: DPG
Good use of the BYB there.
 
ALWAYS THE NEUTRAL, ALWAYS THE NEGATIVE WAVES.
 
what was the BYB for to hit the customer across the head !
 
ALWAYS THE NEUTRAL, ALWAYS THE NEGATIVE WAVES.
Certainly was here. I've kept the bits and will have a closer look, but I think the outlet to plug neutral pin has been arcing, as there is pitting in the plug. Machine only 2 y.o. Poor spring tension from the outlet? N wires just had a tiny bit of local heat damage and were not loose in the fitting.
 
Seems to be an increasing number of plug pins burning recently , even on kettles. Must be more rubbish mains plugs being turned out.
 
  • Like
Reactions: DPG
never had a problem with our kettle:
shopping


or the washing machine:
shopping
 
I had similar last week with a Bosch washing machine. approximately 2 1/2 years old. used pretty much daily. Had burning and melted socket/plug on the live terminal. the socket was fine on the rear but the terminal inside was completely melted and blackened

20180516_120119.jpg
 
Don't worry, the new arc protection units will start tripping long before you see or smell the burning plugs and you'll probably need 15 grands worth of test equipment and several hours to localise the tripping fault.
It will be interesting to try and sell the Arc protection to the customer.... I dont even think the manufacturers will be ready with them if they are made mandatory... could cause chaos... by the end of next year i could see amendment 1 coming out!
 
  • Like
Reactions: DPG
It's just the same as the AMD3 carp. If the manufacturers actually made proper robust products instead of the cheap and nasty ---- they turn out there would not be any problems, same as if domestic installers had a decent breakfast and put some elbow grease into tightening screws up.
 
  • Like
Reactions: Rpa07 and DPG
It's just the same as the AMD3 carp. If the manufacturers actually made proper robust products instead of the cheap and nasty **** they turn out there would not be any problems, same as if domestic installers had a decent breakfast and put some elbow grease into tightening screws up.

Yeah, these new modern boards with their flimsy contact screws and folk that don't know how to tighten them up, wasn't like that in the old days... ;)
DSC_0119.JPG
 
Seems to be an increasing number of plug pins burning recently , even on kettles. Must be more rubbish mains plugs being turned out.

Coincidentally, only yesterday I noticed the flex was worryingly warm after one boil at the grip of our new kettle's moulded plug and the neutral pin was hot. 1mm2 flex and 2.5kW element. Not the socket - same heating problem wherever I plugged it in. Cut it off for a wired plug.
 
I had similar last week with a Bosch washing machine. approximately 2 1/2 years old. used pretty much daily. Had burning and melted socket/plug on the live terminal. the socket was fine on the rear but the terminal inside was completely melted and blackened

View attachment 42424

Oh look, this time it's the live connection that has failed...
 
  • Like
Reactions: DPG

Similar threads

OFFICIAL SPONSORS

Electrical Goods - Electrical Tools - Brand Names Electrician Courses Green Electrical Goods PCB Way Electric Underfloor Heating Electrician Courses Heating 2 Go Electrician Workwear Supplier
These Official Forum Sponsors May Provide Discounts to Regular Forum Members - If you would like to sponsor us then CLICK HERE and post a thread with who you are, and we'll send you some stats etc

Advert

Daily, weekly or monthly email

Thread Information

Title
The Washer Repairman Story ...
Prefix
N/A
Forum
Electrical Appliances & Whitegoods Forum
Start date
Last reply date
Replies
28

Thread Tags

Advert

Thread statistics

Created
Wilko,
Last reply from
oracle,
Replies
28
Views
3,544

Advert