Seems a complex problem.I know I do not have the experience to answer, but would like to know what happened as a learning opportunity.So here is how I would look at the situation, please advise (have not been doing this long)First is to check is the size of the neutral.If someone has used the 'over half' rule and put in a tiny neutral it could be as simple as massively unbalanced lighting resolved by client education of balancing loads (or putting in a decent N).If the neutral is equal size with conductors then my guess would be harmonics causing positive interference on the neutral conductor and ramping the current.That would be a lot harder to fix and short of just putting a bigger neutral in I am not sure what to do.I would like to know what the relevant current draws are on each line. a few clamp meters and get them to go through their lighting sequence seeing how it changes.So anyone feel like helping a noob learn?