OP
44ALLAN
That's it? ffs.
What was in the loft then?
What was in the loft then?
Discuss advice with a bad customer in the UK Electrical Forum area at ElectriciansForums.net
Hate customers taking the P, don't you Marc?
Serial killer no because its illegal lol.
you can usually spot mongs like this at the initial consultation stage...Hi, after a bit of advice. Walked out of a job the other day for the first time, now the customer is threatening to give me a bad name online.
Story is, it was a 1st fix extension, very simple 4 sockets ground floor, 4 sockets 1st floor. Customer said they were drylining so i clearly quoted (i writting) we would fix boxes direct. Turned up and her dad (the builder) shown us exactly where he wanted all sockets. All done, paid happy days (i thought). Couple of days ago got a call saying the boxes were not deep enough for plasterer?? I went round and she said they are not boarding now and just plastering so boxes needed sinking. Couldnt be bothered with hassle so said i would come back in a couple of days time and sink all boxes (free of charge may i add). Turned up got all tools in then she lost it and said 1 socket needed to be moved for rad and another moving for some reason. I made it clear i would move them as i was their and wouldnt take 5 mins, but the attitute continued. I politely told her if she didnt watch her attitude / mouth then i would be off, pointing out i was their free of charge and not one thing was down to me. She carried on so i said excuse me, packed my tools away and left. She is now threatening to try and spread a bad name for me online, anything i can do? Sorry for the long post
but clearly the O/P isn`t dealing with someone in their right mind...You have carried out the work agreed.The builder(a relative) has decided to cut costs and the customer has asked you to solve the problem.
You have offered to solve their problem free of charge.
They have deliberately provoked an argument knowing that any reasonable person would take exception.
Why?
No-one in their right mind would be upset with your actions.
Perhaps now they have certification they do not need an electrician.
My opinion is the builder is at fault or being crafty.Doesn't he have a reputation that he wants to keep in good standing?
I for one would certainly like to be warned if he was operating in my area.
Truth is you can't worry about what someone might or might do.
Forget about it this and learn from it.
Make sure your contracts state what work is expected,take photos and carry an Amendment to the Contract form and get customer to sign for and agree to payment of any extra work even if FOC.
Whip this form out the moment you hear 'could you just' or I've been talking to the wife and she thinks.....'
Above all stop thinking about work after 5.30
Reply to advice with a bad customer in the UK Electrical Forum area at ElectriciansForums.net
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