Discuss 2x Consumer unit change in the UK Electrical Forum area at ElectriciansForums.net

Re: 2x Concumer unit change

if your instinct tells you there's something fishy, walk away , or you could end up well out of pocket. i would explain that before you can quote the job, you need to do a thorough inspection and test first. this is chargeable and to be paid on completion of testing. (you don't get surgeons cutting someone open before a full and accurate diagnosis has been completed.) then, as long as you have been paid for the diagnosis, you can go ahead and prpare a quote.
 
Re: 2x Concumer unit change

Love you simpliness, this is something I strugling to learn, but I know that this skill have to be with me if I am about to work on my own and comunicate directly with clients. thanks much appreciated


You can have that one for free.

For the future, follow the same format.

State what you found, in simple terms and few words so a non technical customer can understand.
State what you propose to do.
List individual items, don't ramble on.
 
Re: 2x Concumer unit change

Way too many words for a fairly simple situation.


Dear Client,

After a cursery inspection we have found;

2 Consumer units fire damaged.
Cables connected to the C.U are damaged.
Fluorescent light in main entrance damaged.
Possible damage to smoke detectors

To bring the installation back up to standard will require;

1: New consumer units, including all MCB and RCDs. Also calculations to assess whether the incoming supplies are suitable.

2: Individual Circuits from each of these will need to be traced tested and assessed to determine how far back to replace the damaged cables. Initial view is fairly local to the Consumer unit.

3: Replace damaged fluorescent fitting and lamp, and diffuser (if originally fitted)

4: Verify smoke detectors work, replace where required.

Extra as yet unidentified work that may be required will be notified to you for your approval.


Full test certs etc supplied on completion.
Nice work snowhead. The only thing i would say is, somewhere in the letter you would need an estimate of costs.
 

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