Hi could anyone answer this for me. I fitted a new integrated fridge freezer in a kitchen unit. I just received a text from the customer saying that her husband looked under the kick board and seen that part of the fridge cable is trapped under the fridge and that this was dangerous and would need sorted asap.
I received the msg at about 8 on a saturday night so im annoyed to say the least. The kitchen was fitted to perfection and the fridge fitted in perfectly with no hastle. Obviously i will remove the cable from underneath as its not ideal and to keep them happy but surely its a bit dramatic to say that it was dangerous? The fridge freezer isnt all that heavy and i personally doubt how it can be at all dangerous?. Anyone have any thoughts as i fear the customer will have an unessary go at me. Im sure its not the first cable to get trapped under an integrated fridge.
Any thoughts appreciated
I received the msg at about 8 on a saturday night so im annoyed to say the least. The kitchen was fitted to perfection and the fridge fitted in perfectly with no hastle. Obviously i will remove the cable from underneath as its not ideal and to keep them happy but surely its a bit dramatic to say that it was dangerous? The fridge freezer isnt all that heavy and i personally doubt how it can be at all dangerous?. Anyone have any thoughts as i fear the customer will have an unessary go at me. Im sure its not the first cable to get trapped under an integrated fridge.
Any thoughts appreciated