Problem customer

[ruston]

Good advice so far. I wouldn't be losing any sleep over it, you have done what you can under the circumstances. One thing I would add is that you are still out of pocket in my view. So along with your letter/email regarding the safety and signing off aspects etc you should be sending him another invoice for a new lock off and padlock!

Yes , a bit of criminal damage there too.

I bet the owners insurance company would love this situation if anything were to happen owing to his actions.

 

[telectrix]

as previous advice. :

https://www.youtube.com/watch?v=hWUJGPBmiLE

 

[Spoon]

can't get youtube on the works comp boohoo....

 

[akwoody2]

Thanks for all advice. I've gone from being ****ed off and worried about where it leaves me to a relaxed attitude about it. Lessons will be learnt from it!

 

[Spoon]

Just don't forget to cover yourself with emails.... I don't mean literally....

 

[HappyHippyDad]

I think Darkwood's advice is spot on. I'd put in another invoice for the lock off kit and padlock!

 

[Darkwood]

I think Darkwood's advice is spot on. I'd put in another invoice for the lock off kit and padlock!

Padlock £120 plus a free testing of circuits thrown in :deal:

 

[Aurai]

There is

one more thing you might do, take your partially completed test certificate complete with any test results you have done, and endorse it incomplete and not tested (according to what you did and did not do on site) then send the certificate to the customer in its incomplete state. Not tried this with on-line certificates but probably a way of sending an incomplete one off.

cheers