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suspected faulty 6.6kva transformer

Discuss suspected faulty 6.6kva transformer in the UK Electrical Forum area at ElectriciansForums.net

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I think I have a faulty 66kva transformer but have little to no experience with them (delta star I believe)

Call out due to reported problems from some of the tenants (offices that are rented within part of the building)
some RCD protected ring final circuits disconnecting. Investigated at the local sub-main distribution board and discovered some strange goings-on... The voltage of all three phases with reference to each other and with reference to neutral are as you would expect. When L1, L2 & L3 were tested with reference to earth I have readings of 130, 290 & 380 volts (approximate values) the voltage from earth to neutral is 130 volts.

I toddle off to the factory side of the installation and when on site I am greeted by "electricians" scratching their heads and removing RCD socket outlets and replacing for standard.

I make my way over to the substation with a privately owned 6.6kva transformer. The 1st part of the installation is a bus bar chamber. I gingerly remove the lid and see that one of the 3 phases is shorting with the neutral... Booyah; I've found the problem. I isolate the supply, separate the phase conductor from the neutral conductor and re-energise. I test the installation, pat my self on the back and go home.

Today I get called out due to the same symptoms. I go to the original distribution board within the offices and discover that the same problem exists. Back over to the substation I go and the same readings are observed. I gingerly check the neutral conductor is mechanically sound and i'm satisfied that it is. The earthing arrangement inspires confidence to, 2 earth rods within enclosures, a good connection to the casing of the transformer and a sound connection to the isolation switches and busbar chamber

maybe one for Engineer54? ...if you're not to busy bashing partP and the NICEIC :)

Thanks Rob, I'm not sure of the size of the transformer

Edited for simplicity:

the secondary side of my delta star transformer appears to generating 3 phase perfectly and a good, mechanically sound, centre tapped neutral. the voltages I observe with reference to earth (across each phase and to neutral) would suggest that the earth is poor. But how can it be with the following arrangement; 2 x earth rods to side of transformer, earth connection on casing of transformer, earth bar running the length of the wall (about 12 inches off ground and showing signs of discolouring (not sure what this is for)) and 10 earth cables leaving the room to various extraneous conductive parts ie; gas, water, structural steel etc..

And why would the installation remain energised while L3 has been sat in contact with the neutral conductor?
 
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Well unless there's some extreme subtlety here that I'm missing, whoever did that has some odd ideas about electrical safety! I'd turn the whole thing off now before somebody gets hurt, do the obvious tests to make sure the breaker isn't going to come flying out, and restore the link to its proper place. Or maybe, like the HMV102...
 
Is this system still live?

For gods sake get someone that knows what they are doing before you kill someone!

Both RoB and I asked about the sites SAP, you haven’t answered that. Someone has to be legally responsible for it. MV/LV isn’t something for the uninitiated to play with, it has a bad habit of biting or killing the innocent.

Where are you?
 
The DNO will charge for any switching operation for a small MV off take.
Having the transformer MV connection switched in to circuit earth isn’t an unnecessary expense, it’s a requirement! Only they can perform switching as it is on their system.

Stop being an annoying fool and accept advise, before you kill someone!
 

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