No paperwork following new bathroom installation

[geordie]

Did you sign anything to say your agreed to the extra work.
Look at the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013:

 

[Hayley Roebuck]

Have only had initial quote and verbal contract thereafter.

 

[DefyG]

was told on initial survey we wont need to touch your electrics - was keeping original Mira Sport shower and spotlights.

Cant quite understand how it got from quote in your original post to involving electrical work? Unless Ive missed something in the thread.
As someone previously said, if no electrical work then nothing to 'pass'!

 

[Hayley Roebuck]

Because they wanted to make it into a bigger job. We can leave your existing spots and ceiling became our sparky says your spots are not safe so we need to change them, which then became we need to change your ceiling to accomodate the new spots. It looks lovely now but wasnt what we wanted and this only came about once theyd ripped out existing bathroom so then what can you do other than sack them off mid job. That then became you need a separate circuit for bathroom which led to you might as well get a fuse board done...etc

 

[DefyG]

Because they wanted to make it into a bigger job.

THEY wanted to make it a bigger job?
Sounds like you were talked around too easily!
If the electrics didn't need to be touched (as you originally stated) there was nothing to turn into a bigger job or require certification/Notification!...…….. Think you've been mugged!

 

[telectrix]

could it be that the old fuse board had no RCD??? therefore this had to be addressed when fitting new downlighters in special location???

 

[Hayley Roebuck]

could it be that the old fuse board had no RCD??? therefore this had to be addressed when fitting new downlighters in special location???

Yes and I'm not disputing that. I even raised that when they quoted (do i need a new fuseboard before you can do the bathroom) and was told categorically "we wont need to touch your electrics to do this job". Then once on job changed their minds and price increase of £1300. Its not the increase so much as they appear to have lied to secure the job?

 

[ferg]

Contractors can only advise on works with the information they have at the time.

It's not unusual to come across unexpected problems during a refurb the key word being unexpected.

In order to leave a safe and compliant job behind them additional works were required.

Again it's not unusual to decide that additional works must be completed for the job to progress. It is often the case that contractors will opt to walk away from a job if these required works cannot be completed as without them the job would not be safe or compliant.

 

[DPG]

You would have thought an experienced bathroom fitting company would have done a quick recce of the consumer unit before quoting for works being done. It should not have come as a surprise to them once things got started.

 

[ferg]

I think the issue was poor installation of the original downlights requiring partial rewire which led to the addition works.