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buzzlightyear

please let me back in to the prison cell.
Electrician's Arms
I'm sick and tried of sending invoices to customer saying pay within the seven days and some customers try and pay late .I run a business not a charity, I now you have to give them 30days to pay in the invoice ,but stuff that ,we have all been their waiting for payment .I now send them pay now or face the wrath of buzz.
 

Murdoch

Electrician's Arms
You are too up tight about this

I chase after 30 days .... Rarely before

That said the vast majority of my clients pay within 7 days

Building up a cash balance in my business account allows me to take this approach
 

buzzlightyear

please let me back in to the prison cell.
Electrician's Arms
I have sent many invoices out and tell the price and say if this invoice is not paid before the 7 days and extra charge will be added .more letters more mails or stamps more bullets.
 

Murdoch

Electrician's Arms
I have sent many invoices out and tell the price and say if this invoice is not paid before the 7 days and extra charge will be added .
Good luck with that approach .... sounds like it doesn’t work

7 days for payment is a bit quick imho .... unless it’s after the 24th of the month
 

Murdoch

Electrician's Arms

Gavin John Hyde

Electrician's Arms
If you want to be called back for future work then i guess it s a fine balance, if you dont want to get called back then a nice letter for a couple quid from one of the late payment outfits normally does the trick, who will go on to collect the monies owed if necessary, if the sum is sizeable then they can of course add there fees to amount being recovered.
being 85% domestic work the trusty chip and pin machine comes out, i only take bacs when i know the customer and have a prior relationship.
 

dmxtothemax

Regular EF Member
If you want your customers to pay within 7 days ?
Then you need to make this quite clear to them in the beginning.
Even put it on the quote/work order
Charge more for account customers
You cannot assume that the customers know better.
YOU NEED TO TELL THEM !
 

buzzlightyear

please let me back in to the prison cell.
Electrician's Arms
had one yesterday e mailed me saying will have to pay over two days .
oh yeah .and next thing please ignore the first email sent payment in full..
 

darkwood

Super Moderator
Staff member
Super Moderator
'Standard' business practice is 28-30 days and should be included on your invoice if not otherwise arranged, if you do not receive payment within this window then usually a reminder after 7-14 days overdue and a second a further 14 days for immediate payment, this can be different with large companies who pay on 60 -90 days but that is your choice to take the work on.
If you do not follow this standard practice then you must pre-arrange payment terms with your customer, failure to do so does not favour you legally or help your reputation.
I get where your coming from, suffered the hard times, slow payers etc so have full sympathy but you need to ensure everyone is aware of your terms, if this is already the case then I fully am on your side here.
 

darkwood

Super Moderator
Staff member
Super Moderator
PS - I'll add to the last post, this is business terms with other businesses, most domestic customers have no knowledge of what standard payment terms are hence you can dictate them prior but it is complacent to expect immediate payment hence one must make ensure everyone is singing the same hymn sheet.
 

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