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Discuss Pre Payment meter at fault? in the Electrical Forum area at ElectriciansForums.net

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Hi hope someone can give me some advice on what to do
I think I'm being overcharged according to my supplier
I'm using 6300 KWH a year costing me around £60 a month on electric

I have no electric heaters on its all gas no electric shower
all i have running is my pc 24/7 and tv on most hours i live in a one bed flat

I moved in 2008 and its been going on years I went out yesterday the only thing on was the Fridge and bt router it said i used 2.5kwh

here is a video of the meter
Can someone tell me how old this meter is
 
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O

Octopus

Do you make sure you are being billed for actual readings ?or is the supplier using estimates ?

How do you heat your water?

I would suggest that you take weekly readings for a few weeks to see what you are using.

FWIW we use about 12kw per day and there are 4 of us

Is that a pre payment meter?
 

James

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2.5kwh is the same as 250w for 10 hours.
Assuming you have only a fridge and a router on, that sounds somewhere between about right and a little high.
However if you have a number of forgotten devices plugged in it can add up.
Phone chargers, tv and monitor on standby, cordless phone, heating timer, immersion heater. To name a few.

Edit. You also said your pc is on 24/7 that could easily use that much on its own.
 
Sounds excessive I pay £43 a month in summer and £63 a month in winter and that's in a 3 bed house

Prepayment meters do shaft you though

Edit: that's combined gas & electric btw
 
  • Thread Starter Thread Starter
  • #7
Hi thanks for the reply yes its a pre payment meter

24-May-2019 £ 15.00 (Credit) £ 1451.10 in Credit
16-May-2019 £ 15.00 (Credit) £ 1436.10 in Credit
10-May-2019 £ 10.00 (Credit) £ 1421.10 in Credit
04-May-2019 £ 10.00 (Credit) £ 1411.10 in Credit
24-Apr-2019 £ 10.00 (Credit) £ 1401.10 in Credit
19-Apr-2019 £ 20.00 (Credit) £ 1391.10 in Credit
07-Apr-2019 £ 20.00 (Credit) £ 1371.10 in Credit
02-Apr-2019 £ 10.00 (Credit) £ 1351.10 in Credit
21-Mar-2019 £ 20.00 (Credit) £ 1341.10 in Credit
14-Mar-2019 £ 10.00 (Credit) £ 1321.10 in Credit

Here are my topups with Scottish Power i gave them my readings on Friday they didnt bill me for 2 years

I looked at one of my bills in 2015 this was a actual reading bill which left me with £450 in credit i forgot about it since

And now I'm trying again to sort this out at my credit is going so fast on the meter

Gas is £600 for the year water is heated via gas I cant think of anything mayor Thats costing so much
 
O

Octopus

Also, lots of people forget how much lecky has gone up in the last 18 months
 
  • Thread Starter Thread Starter
  • #9
2.5kwh is the same as 250w for 10 hours.
Assuming you have only a fridge and a router on, that sounds somewhere between about right and a little high.
However if you have a number of forgotten devices plugged in it can add up.
Phone chargers, tv and monitor on standby, cordless phone, heating timer, immersion heater. To name a few.

Edit. You also said your pc is on 24/7 that could easily use that much on its own.

Hi thanks for the reply I do not have any immersion heater

I dunno how I'm doing 20 kwh a day 6300 kwh a year

My nan lives on here own she has tv on 24/7 lights on she also has dryer going on most days and electric shower she only does 3000 kwh a year
 

James

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You can Check if any hidden devices are using power by doing the following.

UNPLUG ( not just switch off) EVERYTHING
ensure that the heating is turned off at the mains switch next to boiler.
Unplug the fridge.

Write down the reading in KWh shown on meter
Note the time
Go to pub for a pint
Return in 1 hour
Write down reading in KWh
Compare.
 

Midwest

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I do believe you can challenge your supplier, and ask them to prove their meter is functioning as it should. If you have doubts about your bill and how much fuel you are using, you should ask for this to be verified.
 

James

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A simple pc will use if on 24h per day 2.5KWh

Desktop, gaming setup easy 3 times that on its own. (7.5KWh)
 
O

Octopus

Hi thanks for the reply yes its a pre payment meter

24-May-2019 £ 15.00 (Credit) £ 1451.10 in Credit
16-May-2019 £ 15.00 (Credit) £ 1436.10 in Credit
10-May-2019 £ 10.00 (Credit) £ 1421.10 in Credit
04-May-2019 £ 10.00 (Credit) £ 1411.10 in Credit
24-Apr-2019 £ 10.00 (Credit) £ 1401.10 in Credit
19-Apr-2019 £ 20.00 (Credit) £ 1391.10 in Credit
07-Apr-2019 £ 20.00 (Credit) £ 1371.10 in Credit
02-Apr-2019 £ 10.00 (Credit) £ 1351.10 in Credit
21-Mar-2019 £ 20.00 (Credit) £ 1341.10 in Credit
14-Mar-2019 £ 10.00 (Credit) £ 1321.10 in Credit

Here are my topups with Scottish Power i gave them my readings on Friday they didnt bill me for 2 years

I looked at one of my bills in 2015 this was a actual reading bill which left me with £450 in credit i forgot about it since

And now I'm trying again to sort this out at my credit is going so fast on the meter

Gas is £600 for the year water is heated via gas I cant think of anything mayor Thats costing so much
The fact they didn't bill you for 2 years isn't just their fault - you could have contacted them.

I don't understand why you are giving them money when you appear to be in credit?

This doesn't add up
 
  • Thread Starter Thread Starter
  • #14
The fact they didn't bill you for 2 years isn't just their fault - you could have contacted them.

I don't understand why you are giving them money when you appear to be in credit?

This doesn't add up
its normal when you topup when they bill me they will take the credit away The use to send me bills but didnt for a few years

Strange they bill me fine every month on the gas
 
B

Bobster

A simple pc will use if on 24h per day 2.5KWh

Desktop, gaming setup easy 3 times that on its own. (7.5KWh)
Agree, if a PC is being left on 24/7 in my mind it isn't a basic model. You're not mining with it or server hosting?

Add on the other equipment round the house, TV, lights, chargers all the small parasitic loads. Your readings make sense to me.
 
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